Care Management Coordinator

High Desert Medical Group • Lancaster, CA

1d • $21 - $28

About The Position

High Desert Medical Group is seeking a full time Care Management Coordinator. This individual will be responsible for providing clerical support to our Care Management Team including Acute Case Managers and Complex Case Managers.

Requirements

• High School diploma or equivalent.
• Proper phone etiquette.
• Computer experience required, including proficiency in Microsoft Office Suite.
• Ability to work in a multi-task, high-demand environment.

Nice To Haves

• One year experience in office work preferred.
• Customer service experience preferred.
• Working knowledge of electronic medical records, NextGen, and EZ-Cap preferred.

Responsibilities

• Demonstrate care, compassion, concern, and courtesy when interacting with internal and external customers.
• Answering phones, transferring, and taking messages with appropriate telephone etiquette.
• Perform clerical duties, such as copying and filing as directed.
• Prepare mail for distribution.
• Enter new patients into NextGen.
• Distribute faxes to appropriate parties.
• Call physicians' offices for appointment scheduling as needed.
• Complete Excel reports when necessary.
• Perform other duties as assigned.

Benefits

• full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED