Care Mgmt Discharge Plan Assoc

Capital Health (US)

2d • $24 - $35

About The Position

Works as a member of the multidisciplinary team to provide support for the discharge process and complex patient needs. Performs follow up tasks identified by Care Managers for management of patients across the continuum.

Requirements

• High school diploma with healthcare related experience. Bachelor's degree Preferred.
• One year' experience working in a healthcare setting with high school diploma. No experience required with a Bachelor’s degree.
• Exceptional Customer Service skills.
• Sets priorities and gets desired results.
• Possesses strong verbal and written communication skills.
• Self-directed and able to organize and manage multiple tasks/projects simutaneously in a fast-past, deadline driven environment.
• Ability to promote and build a multi-disciplinary care concept.
• Understands HIPAA and importance of privacy of patient data.
• Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use.
• Ability to establish effective, trusting working relationships with patients/providers and to multitask/prioritize wile working in a high-volume environment.
• Ability to work independently, as well as within a team.
• Follows protocols and standards.
• Strong drive for process improvement.
• Ability to forecast needs and set priorities.

Nice To Haves

• Spanish as a second language is a plus.

Responsibilities

• Gathers information regarding patient discharge status and updates team members.
• Assists in facilitating discharge of patients from the hospital to home or extended care facilities by coordinating various processes and tasks related to discharge planning and resource utilization.
• Provides and educates families with “Medicare 2nd Notice” letters as directed by Care Managers.
• Follows complex discharge patients in post acute setting to ensure contract terms are being met.
• Collaborates with Care Managers and Social Workers by preparing discharge packets for patient transfer and assures the completeness of materials.
• Attends interdisciplinary rounds, for the purposes of discharge planning, data collection and reporting as needed.
• Assists with special programs including data collection for process improvement projects.
• Completes a variety of department specific tasks to assist with optimal department safety and functioning.
• Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
• Performs other duties as assigned.

Benefits

• Medical Plan
• Prescription drug coverage & In-House Employee Pharmacy
• Dental Plan
• Vision Plan
• Flexible Spending Account (FSA) - Healthcare FSA - Dependent Care FSA
• Retirement Savings and Investment Plan
• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
• Disability Benefits – Long Term Disability (LTD)
• Disability Benefits – Short Term Disability (STD)
• Employee Assistance Program
• Commuter Transit
• Commuter Parking
• Supplemental Life Insurance - Voluntary Life Spouse - Voluntary Life Employee - Voluntary Life Child
• Voluntary Legal Services
• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
• Voluntary Identity Theft Insurance
• Voluntary Pet Insurance
• Paid Time-Off Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED