Care Manager

Welby Health Inc
10hRemote

About The Position

The Care Manager is a licensed nurse responsible for providing ongoing remote care management to patients enrolled in Welby Health’s remote physiological monitoring program. In this position, you will leverage Welby Health’s platform to monitor vitals, develop individualized care plans, and deliver education and coaching that improve adherence and patient outcomes. As a Care Manager at Welby Health, you will collaborate closely with physicians and cross-functional teams to ensure timely interventions, seamless care coordination, and an excellent patient experience. Furthermore, you will represent Welby Health’s innovative healthcare model to patients and their families, helping them understand how our solutions support long-term health management while empowering them to take an active role in their care.

Requirements

  • Active and valid registered nurse (RN), licensed vocational nurse (LVN), or licensed practical nurse (LPN) license issued by the state of Alaska
  • Bachelor’s degree in nursing or a closely related healthcare field
  • Exceptional written and verbal communication skills
  • Ability to work independently in a remote, technology-enabled environment
  • Strong organizational skills with attention to detail and follow-through

Nice To Haves

  • Experience in case management, chronic care management, and/or telehealth
  • Bilingual or multilingual proficiency
  • Familiarity with remote physiological monitoring, electronic medical record (EMR) or electronic health record (EHR) systems, and patient engagement tools

Responsibilities

  • Monitor and interpret patient vitals, assessments, and alerts within Welby Health’s platform
  • Provide timely, evidence-based guidance and escalate clinically significant findings
  • Document patient interactions accurately and completely in accordance with internal protocols and regulatory standards
  • Develop, implement, and adjust individualized care plans that address both clinical and social needs
  • Coordinate with physicians, specialists, and community resources to close gaps in care
  • Serve as a liaison between patients and providers to improve engagement and adherence
  • Deliver patient education and coaching via telephone and secure messaging
  • Empower patients to manage chronic conditions and build sustainable health habits
  • Identify barriers to care and address them through practical, patient-centered solutions
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