Care Navigator

Mohawk•Schenectady, NY

1d•$21

About The Position

The Care Navigator will provide assessment, screening, navigation, and enhanced care management services to Medicaid eligible individuals. Responsibilities of the Care Navigator: Manage incoming referrals for screening and navigation to ensure successful and timely connections for community members. For those Members not engaged, conduct and document outreach in alignment with required frequency, modality, and timeframe. Conduct High Risk Social Needs (HRSN) screening, conduct eligibility assessments for enhanced HRSN services and refer Members to eligible programs and services. Provide Enhanced Care Management to individuals who are determined to be eligible and have HRSN to address unresolved social care needs. Maintain effective communication with internal team members, community members, and partner organizations to ensure acceptance, resolution, or redirection of referral requests. Document progress notes and action taken with each referral as detailed in the Network Standards and Quality Program. Provide transportation to clients using the agency’s vehicles. Promote a culture of inclusion and belonging

Requirements

An associate’s degree in health, social services or related field is preferred. High school diploma or equivalent required.
One year experience working with individuals living with mental illness, substance use disorders or other disabilities.
A demonstrated ability to use various technology platforms.
Knowledge of case management defined as experience in assessment of individual's needs, care planning, implementation of care plan and regular review along with benefit entitlements, linkage to community providers and services.
Organized and able to effectively communicate with others both in person and virtually.
Valid and insurable driver's license. Agency vehicles are available for transporting clients. Must have a personal vehicle to use for business purposes when not transporting clients.