Care Team Assistant

Legacy Community Health•Houston, TX

2d•Onsite

About The Position

Step into a future of healthcare innovation at Legacy Community Health's Irvington location in Houston. We're on the lookout for a tech-forward Care Team Assistant who will be pivotal in transforming community health dynamics. This role is your gateway to pioneering change in a mission-driven organization focused on delivering breakthrough healthcare services. Role Highlights: Be the nucleus of our innovative operations, integrating patient connectivity with cutting-edge communication technologies and health resources. Tech-Enabled Environment: Operate within a digitally agile setting that champions collaborative technologies and advancements in healthcare delivery. Team Synergy: Become an integral player in a synergistic team that thrives on inclusive and disruptive contributions. Impact and Evolution: Propel community healthcare forward while scaling new personal growth heights through mentorship and tech-centric development pathways.

Requirements

Education: A high-school diploma or equivalent is your launchpad into an innovative healthcare journey.
Certifications: Possession of a Medical Assistant Certification or a minimum of two years of clinical experience alongside a current BLS/CPR certification is essential.
Experience: At least two years in an ambulatory clinical setting with a focus on tech-driven healthcare solutions.
Skills: Mastery of EHRS, superior digital communication, and tech-savvy multitasking are vital.
Data Integrity: Handle sensitive information with the utmost integrity using advanced data protection methodologies.

Nice To Haves

Bilingual proficiency in Spanish provides a competitive advantage in revolutionizing patient interactions!

Responsibilities

Patient Communication 4.0: Serve as the friendly digital interface that ensures patients receive crucial information with precision and empathy.
Pre-Visit Digital Planning: Leverage digital tools to review schedules and extract essential data from electronic health record systems (EHRS) for optimized patient engagements.
Smart Care Coordination: Innovate patient care coordination ensuring seamless access to a holistic suite of services.
Advanced Medication Management: Tailor medication refills and prior-authorizations with a focus on digital accuracy and efficiency.
Digital Forms and Referrals: Streamline the preparation of forms and digital referral processes to bolster patient care efficacy.
Safety and Compliance Protocols: Enhance a safe healthcare ecosystem through continuous digital training and cutting-edge safety protocols.