Care Team Specialist II - Diagnostic Imaging

Jefferson Healthcare•Port Townsend, WA

About The Position

Jefferson Healthcare is seeking a highly organized and detail-oriented individual to join our Diagnostic Imaging team as a full-time Care Team Specialist II. The ideal candidate will possess excellent communication skills and the ability to work well with both patients and healthcare professionals. This role is a communication liaison between the medical care team and our patients. You will be responsible for processing referrals in an accurate and timely manner as well as insurance authorizations. The right candidate will provide excellent customer service by greeting and registering arriving patients, answering patient calls, scheduling appointments, collecting insurance and co-pay information, and maintaining waiting room areas. Our Imaging department is a collaborative group that is committed to patient-centered care, and we can't wait to welcome you to the team! Schedule: 1.0 FTE; 40 hours/week; Day Shift

Requirements

High School degree or equivalent required
Two years of related experience in medical group office or other related experience required
Experience or education providing basic knowledge of medical terminology required
Must stay current in knowledge base and meet Hospital-mandated education requirements

Nice To Haves

Epic experience preferred

Responsibilities

processing referrals in an accurate and timely manner
insurance authorizations
greeting and registering arriving patients
answering patient calls
scheduling appointments
collecting insurance and co-pay information
maintaining waiting room areas

Benefits

Medical, dental, vision, retirement, PTO, and more
Outstanding benefits, including a 5% employer contribution to your retirement account and low insurance premiums for individuals and families.
Hands-on training with opportunities for advancement

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