Case Aide

Catholic Charities of the Archdiocese of Chicago • Waukegan, IL

8d

About The Position

Catholic Charities of the Archdiocese of Chicago partners with mission-driven
people and organizations across Cook and Lake counties to witness a message of
mercy and hope to a world in need by improving lives and nourishing spirits;
strengthening and empowering people, families, and communities; and committing
to being present to our times through the eyes of faith.

Role Overview

The Case Aide supports client services by conducting intakes and assessments,
maintaining compliant documentation, assisting in crises, providing
administrative and billing support, facilitating access to resources,
participating in outreach, collaborating with team members, and engaging in
ongoing professional development.

Requirements

• H.S. Diploma or General Education Degree (GED) Entry level
• Fluency in Spanish (spoken and written)
• Background check
• Fingerprinting
• DMV check
• Driver's license

Nice To Haves

• Associate's Degree (AA) in a related field of study 1-3 years relevant experience
• Familiarity with data entry, billing systems, and Microsoft Office Suite is preferred.
• FBI/State fingerprints,DCFS CANTS, 40 Hours of Domestic Violence Training preferred
• Preferred 40 DV training certification, CPR/First Aid certified

Responsibilities

• Assist in conducting client intake and assessments, gathering relevant information to support service planning.
• Help maintain accurate case files and documentation, ensuring compliance with organizational policies and procedures. Assists with crisis situations and emergencies as needed. Provide administrative support, including not limited to billing tasks, scheduling appointments, managing communications, and coordinating meetings.
• Facilitate client access to resources and services by providing information and referrals as needed. Participate in outreach activities to promote programs and engage with the community.
• Work collaboratively with internal stakeholders and team members as needed.
• Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED