Case Management Assistant

BJC HealthCare • O'Fallon, MO

5d • Onsite

About The Position

Opened in 2007, Progress West Hospital is BJC HealthCare’s newest hospital in St. Charles County, featuring modern private rooms. It offers 24-hour emergency services and has partnered with St. Louis Children’s Hospital to provide world-class pediatric emergency care.
Progress West Hospital also provides surgical services, endoscopy services, a cardiac catheterization lab, medical/surgical inpatient services, diagnostic imaging, lab services, and the Advanced Wound Center, a specialty wound treatment facility with state-of-the-art equipment. Progress West Hospital recently completed an expansion of its Childbirth Center to include enhanced services for at-risk mothers and babies, with a newborn ICU that provides care for babies born as early as 32 weeks.
Progress West Hospital is a Certified Level II Stroke Center. The hospital’s medical office building houses offices for specialists in primary care, cardiology, obstetrics, pediatrics, and orthopedics.

Role Purpose
A Case Management (CM) Assistant functions under the direction of CM services clinical personnel, assisting with activities not requiring clinical expertise. CM Assistants possess excellent communication, organizational and computer skills.

Requirements

• High School Diploma or GED
• No Experience

Nice To Haves

• Associate's Degree
• <2 years
• BSW
• Licensed Practical Nurse

Responsibilities

• Supports Case Managers and Social Workers as assigned to secure post-acute providers of care for patient post-discharge needs by collecting, entering, and sending referrals, then monitoring for follow-up responses until referral process is complete.
• Supports CM to provide the Centers for Medicare & Medicaid Services communications and forms to patients in a safe, timely, and effective manner, and facilitates appropriate follow up to enhance the quality of the services to patients.
• Facilitates multiple care aspects under the direction of the care coordinator for discharge planning such as: assist with referrals and/or appointments to Physicians and/or clinics or coordinates transportation from hospital upon discharge as needed.
• .Performs a variety of routine clerical activities in support of the Case Management department.

Benefits

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED