Case Management Assistant
About The Position
Your future role at a glance Location: Milwaukee, WI Facility: Ascension Columbia St. Mary's Hospital Department/Specialty: Case Management Schedule: Day Shift | Part Time | Weekends Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. How you’ll make an impact in this role Champion Patient Transitions: Expedite the discharge process by ensuring all clinical documentation is seamlessly transmitted, reducing wait times and helping patients move to the next stage of their recovery faster. Bridge the Communication Gap: Act as the vital link between clinical teams, admissions, and insurance payers to ensure everyone is aligned on the patient’s status and care plan. Secure Care Access: Manage the authorization process for ancillary services and handle denial reporting to ensure patients receive the specialized treatments they need without administrative delay. Empower Patient Choice: Facilitate and document all external referrals with a focus on honoring patient preferences, ensuring they transition to facilities that best meet their personal and medical needs. Coordinate Safe Transfers: Partner closely with Case Management to arrange secure patient transport and transfers, maintaining constant communication to ensure no detail is missed during the hand-off.
Requirements
- Provide various services supporting case management process.
- Obtain and records authorizations for ancillary services and denial reporting.
- Facilitate, identify and document all referrals, along with patient choice, to appropriate facilities or agencies.
- Expedite discharges by transmitting appropriate documentation to providers for acceptance of patient. Document all interactions with payers and communicate status with appropriate staff.
- Communicate status with case management staff and arranges for patient transfer. Function as a key point of contact between case management staff, admissions and payers.
Responsibilities
- Expedite the discharge process by ensuring all clinical documentation is seamlessly transmitted
- Act as the vital link between clinical teams, admissions, and insurance payers to ensure everyone is aligned on the patient’s status and care plan.
- Manage the authorization process for ancillary services and handle denial reporting
- Facilitate and document all external referrals with a focus on honoring patient preferences
- Partner closely with Case Management to arrange secure patient transport and transfers
Benefits
- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- Time to recharge: paid time off (PTO) and holidays
- Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Family support: parental leave, adoption assistance and family benefits
- Other benefits: optional legal and pet insurance, transportation savings and more
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
