Case Manager Generalist

Volunteers of America - Greater Los Angeles•Los Angeles, CA

70d•$23 - $24

About The Position

The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available.

Requirements

Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
HS/GED. Completion of VOALA Case Management training within 6 months of hire.
Minimum 1-year general experience in case management or similar social services role
Or Bachelors Degree in Social Services related field in lieu of experience

Nice To Haves

Bachelors Degree (Social Work, Social Services, public administration, public health or related field)
1 year of experience working with target population
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Responsibilities

Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate
Assess barriers facing the clients and develop a case plan.
Coordinate individualized planning with clients to meet short- and long-term needs.
Provide service linkages and support systems to ensure identified needs are met.
Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals.
Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate.
Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals
Coaching and Social Support accompany participants to activities and services
Coordinate Care and Case Management as part of team, connecting participants to appropriate services
Advocacy for participants before other agencies/community settings
Capacity Building motivating participant progress
Outreach and Engagement Meet participants and bring into programs
Other duties as required and may be subject to change