Case Manager, Maternal Home Visiting Program

LUTHERAN SOCIAL SERVICES OF THE NATWashington, DC
1d$70,000 - $70,000

About The Position

The Case Manager provides intensive, evidence-based home visiting services to pregnant and postpartum parents and their families to improve maternal and child health, strengthen parent-child relationships, and promote family self-sufficiency. The Case Manager delivers trauma-informed, culturally responsive, and strengths-based services, including assessments, care coordination, counseling, referrals, and advocacy.

Requirements

  • Master’s degree required in Social Work (MSW), Counseling, Psychology, Maternal/Child Health, Nursing, or a related human services field.
  • At least 2 years of experience in case management, counseling, or direct services with pregnant women, infants, or young children.
  • Knowledge of maternal and child health, infant development, trauma-informed care, and family systems.
  • Strong interpersonal, communication, and crisis intervention skills.
  • Ability to conduct home visits and work a flexible schedule, including occasional evenings/weekends.
  • Proficiency with Microsoft Office and electronic case management systems.

Nice To Haves

  • Licensed or license-eligible in DC (e.g., LICSW, LPC, LMFT, RN).
  • Bilingual skills (Spanish, Amharic, Arabic, Dari, or other languages common in DC).
  • Experience with evidence-based home visiting models (NFP, PAT, HFA, EHS-HV).
  • Familiarity with DC community resources, Medicaid, WIC, SNAP, and maternal/child health systems.

Responsibilities

  • Provide regular home visits to program participants, delivering education and coaching on prenatal care, infant/child health, breastfeeding, parenting, nutrition, and safe sleep.
  • Conduct comprehensive assessments (health, psychosocial, safety, developmental) for mothers, infants, and families.
  • Develop and monitor individualized service plans tailored to client needs and goals.
  • Offer counseling and support around perinatal mood disorders, stress management, and family strengthening.
  • Connect families with medical homes, mental health providers, social services, housing, employment, and educational resources.
  • Maintain accurate, timely case notes and data in the electronic record system in compliance with federal, state, and local program requirements.
  • Complete required program forms (assessments, care plans, progress notes, consents) within designated timelines.
  • Track and report outcomes for maternal and child health indicators (e.g., prenatal care, immunizations, developmental screenings).
  • Coordinate services with health providers, schools, early childhood programs, and social service agencies.
  • Advocate on behalf of clients to access benefits, rights, and resources.
  • Participate in case conferences, multidisciplinary team meetings, and community partnerships.
  • Participate in reflective supervision, peer case review, and ongoing professional development.
  • Maintain compliance with continuing education requirements for licensure.
  • Uphold program fidelity to evidence-based home visiting models.
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