Case Manager SE

American Addiction Centers • Winston-Salem, NC

1d • $38 - $57

About The Position

Join a compassionate and mission‑driven team at Atrium Health Wake Forest Baptist, where you’ll play an essential role in promoting continuity of care, improving patient outcomes, and supporting the values that guide our organization. As a Case Manager, you will apply your clinical expertise, critical thinking, and collaborative spirit to guide patients and their care teams toward the highest-quality, most cost-effective outcomes. In this role, you’ll advocate for patients, coordinate complex services, and work closely with a multidisciplinary team dedicated to exceptional care.

Requirements

• Graduate of an accredited School of Registered Professional Nursing required
• Minimum of five (5) years of nursing experience caring for the assigned patient population
• Experience in case management and utilization review strongly encouraged
• Current Registered Nurse (RN) license in the applicable state based on job location

Nice To Haves

• Bachelor of Science in Nursing (BSN) preferred
• Master of Science in Nursing (MSN) encouraged
• Case Management certification (e.g., CCM, ACM) encouraged

Responsibilities

• Utilize the nursing process to develop, implement, and evaluate case management plans for defined patient populations.
• Serve as a liaison between patients, families, physicians, nurses, and interdisciplinary care teams to promote continuity of care and effective communication.
• Facilitate optimal patient outcomes through advocacy, education, and evidence-based decision-making.
• Analyze patient care delivery using a scientific approach to identify opportunities for improvement in quality, patient experience, and cost efficiency.
• Coordinate appropriate healthcare services across settings, ensuring timely progression of care and discharge planning.
• Collaborate daily with the case management team to align on patient needs, barriers, and expected outcomes.
• Maintain availability for patient care needs via pager, digital phone, or email when not physically on campus.
• Provide consultation and education to staff and patients regarding case management processes and resources.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level