Case Manager, Supportive Housing (48772)

St Anne's Family Services•Los Angeles, CA

13d•$22 - $22

About The Position

St. Anne's Family Services is dedicated to transforming lives and communities. We're committed to providing unwavering support to families, from pregnancy to parenthood and childhood to adulthood. Our work brings about life-changing transformation, and we're seeking a Case Manager to join our team and be a vital part of this mission. Permanent Supportive Housing Program (Beverly Terrace): This low-income housing program serves homeless and chronically homeless families, as well as families at-risk for homelessness. Working under the supervision of the Program Manager, the Case Manager will be responsible for providing intensive case management services (ICMS) in a residential setting to formerly homeless and chronically homeless families. The Case Manager will perform specialized tasks including intensive case management services such as intake, assessment, goal setting, monitoring and reassessment, life skills, counseling, individual benefit assistance, referrals, and linkages to all tenants. The CM- will document all tenant interactions and input that data into the Homeless Management Information System (HMIS) database and (CHAMP) database. The case manager shall serve as the central point of contact and coordinator of critical services access for each of the tenants assigned to their caseload.

Requirements

Bachelor’s Degree in Behavioral Science and a minimum of one year of full-time experience working with homeless individuals or families, or equivalent work experience with this population OR High School Diploma with a minimum of two years of full-time experience working with homeless individuals or families, or equivalent experience with this population
Must have experience working with participants with mental illness, chronic health issues, and substance use disorders.
Must possess and maintain a valid California Driver’s License and a driving record acceptable to the agency’s insurance carrier.

Nice To Haves

Bilingual in Spanish/English preferred.

Responsibilities

Implement the Housing for Health Intensive Case Management Services (ICMS) Program Guide and apply the “Whatever It Take” philosophy to your work as an ICMS case manager.
Ensure that clients are referred t and linked to needed services (i.e. medical care, mental health, substance abuse, food banks, transportation)
Identify resources that a tenant needs to successfully navigate the housing process
Develop, assist and facilitate weekly Life Skills and/or Informational groups that will provide tenants with support in thriving in the various Life Domains as well as their ability to maintain their housing.
Provide and maintain weekly updates in CHAMP and Clarity (HMIS) by entering case notes and permanent housing updates
Process housing applications and provide appropriate client outreach and engagement to achieve their housing and service goals.