Case Manager, Youth Recovery

Jefferson Center for Mental HealthLakewood, CO
18h$55,000

About The Position

At Jefferson Center, it is our policy and our mission to be inclusive and mindful of the diversity of everyone who comes through our doors. We are passionate about building a community where mental health matters and equitable care is accessible to all races, ethnicities, abilities, socioeconomic statuses, ages, sexual orientations, gender expressions, religions, cultures, and languages. Jefferson Center's Youth Residential Recovery (YRR) program is a structured and supportive environment designed to help adolescents build stability, strengthen coping skills and process their recovery journey. The program provides comprehensive services including individual and family therapy, daily therapeutic groups, case management and academic time. Youth receive coordinated care from a multidisciplinary team- such as clinicians, case manager, medical staff and residential counselors. This team works together to support the adolescents with their emotional, behavioral needs, as well as a creating relapse prevention plans, discharge plans and a family support plan. The YRR Case Manager will support for SUD Co-occurring youth ages 13-18.5 years old, supporting them with care coordination, documentation, collateral contacts and outreach to community providers. This position will work Monday - Friday from 8am-4:30pm.

Requirements

  • Bachelor’s Degree (from an accredited university or college) in related field required.
  • CAT/CAS (Addictions Certification) preferred, but not required. Must be willing to obtain within 18 months of hire.
  • Three or more years related experience and/or training required.
  • Current CPR/First Aid Certification or ability to obtain within two months of hire.
  • Must be at least 21 years of age or older.
  • Valid Colorado Driver's License with a driving record that meets agency requirements.

Nice To Haves

  • Bilingual (English/Spanish) preferred.
  • Skills or experience in integrated health approaches preferred.

Responsibilities

  • Engages consumers and appropriate family members, in the strength-based and trauma-informed treatment process and goal-setting. Identifies risk factors for clients, works constructively with consumers to reach agreed upon outcomes, and coordinates care with internal and external providers. Maintains appropriate professional standards and provides appropriate follow-up for consumers.
  • Completes an initial assessment of support and needs for client engagement. Collaborates and strategizes with consumers in accordance with clinical practice guidelines and agency policies.
  • Participate in Evidenced Based Practices and other agency initiatives (MI, DBT, CBT, Trauma Informed Care, etc).
  • Assist other SUD Clinicians in the care coordination and case management of clients, as needed.
  • Knowledgeable about Jefferson Center and community resources and builds relationships with providers to assist in a seamless referral process.
  • Attends mandatory in-services; compliance with individualized training plan if required.
  • Participates in supervision by coming prepared with an agenda. Reports high risk/problem cases, and utilizes a problem solving approach as well as feedback. Attends supervision at times and interval agreed upon with supervisor.
  • Corporate Compliance including documentation on practice in accordance with regulatory requirements and clinical guidelines.
  • Submits 90% of all Progress-to-Date forms before the end of shift.
  • Completes 95% of all paperwork by the due date.
  • Exhibits enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment.
  • Maintains effective interpersonal relations with clients, peers, subordinates, upper management, visitors and the general public. Uses language and behavior to promote dignity and respect.
  • Effectively responds to the client/consumer needs and problems, initiates and maintains positive interactions, timely response to phone calls, email and other requests.
  • Demonstrates knowledge and skills to develop therapeutic alliance with consumers and to work effectively and with cultural competence with consumers from diverse backgrounds.
  • Participates in staff development activities to enhance professional growth.
  • Addresses the whole health needs of the client by ensuring that appropriate releases are in place for physical health care providers, making appropriate referrals as needed when significant physical health needs are a consideration.
  • May assist in transporting admitted clients to hospitals, aftercare or other approved services as directed by the Program Manager or Program Coordinator. Individual may be exposed adverse weather conditions during loading and unloading passengers.
  • Utilizes a range of appropriate clinical and recovery focused interventions according to clinical need, or refers as indicated, to trauma specific treatment, wellness classes/coaching, co-occurring/substance use services, and employment services.
  • Understand how trauma impacts the lives of the people being served, so that every interaction is consistent with the recovery process and reduces the possibility of re-traumatization.
  • Participate in the Center’s training/educational programs designed to enhance knowledge about Trauma Informed Care, the impact of trauma and trauma recovery.
  • Ensure that delivery practices are guided by the principles of trauma-informed care.
  • Maintain professional and ethical behavior at all times.
  • Completes required paperwork for substance use treatment licenses and billing to Medicaid and other funding sources, including Substance Abuse ROI and Discharge Plan.
  • Endorse the Center’s belief that drug testing can be an effective therapeutic tool as it can serve as a deterrent to substance use, a safety measure for prescribing psychotropic medications and provide support to the client to increase the likelihood of successful abstinence.
  • Participates in and promotes a positive, supportive, cooperative team environment.
  • Participates in staff development activities that enhance professional growth.
  • This is an awake position for the entire shift.
  • Other duties as assigned which should include temporarily stepping into another role based on qualifications and credentialing requirements in order to provide adequate coverage on the unit. No staff will be asked to step into a position they are not qualified for. Additionally supporting other programs as needed to support staffing.
  • Staff working with youth must be in good medical, mental, physical, and emotional health. They must also be free from communicable diseases and current on all immunizations routinely recommended for adults. The role may involve lifting, pushing, or pulling objects weighing up to 25 pounds. In rare and extreme situations, staff at the Crisis Stabilization Unit (CSU) may be required to assist in safely holding a youth for up to 60 seconds.
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