Case Manager - Community Action Reentry Services

Mid-Willamette Valley Community Action AgencySalem, OR
18hOnsite

About The Position

The Case Manager will work collaboratively to assist individuals exiting incarceration during their transition from carceral settings into stable housing and community-based supports . This role includes engaging individuals pre- and post-release, assisting with securing and maintaining housing, and coordinating services that support successful reintegration and reduce recidivism. The Case Manager will work closely with law enforcement, community corrections, behavioral health providers, and community partners to connect participants to behavioral health services, substance use disorder treatment, workforce development, education, and other supportive resources. This position emphasizes relationship-based case management, housing stability, and coordinated systems engagement to support long-term community success.

Requirements

  • High School Diploma or GED.
  • Two years of related social service experience or direct client care .
  • Valid driver license , insured vehic le available for use on the job , and a satisfactory dr ive record for the previous three years are .
  • Candidate must pass a comprehensive MWVCAA background screening prior to employment .
  • Candidate must pass pre-employment and random drug/alcohol screenings .
  • Basic Life Support/First Aid Certification is within first 30 days of hire.
  • Basic proficiencies in computers, MS Office products, database software and web tools.
  • Has experience and is comfortable working with a diverse population including individuals with complex needs and justice system involvement.
  • Ability to build professional relationships with law enforcement, correctional staff, and multidisciplinary partners.
  • Demonstrates tact, diplomacy and empathy when communicating formally and informally with clients, staff , and program partners.
  • Successful m ultitasker that can adapt and work in a flexible environment .

Nice To Haves

  • Experience working in human services, criminal justice, or work with adults with barriers is preferred.
  • Equivalent combination of education and experience may be considered .

Responsibilities

  • Engages individuals prior to and following release from incarceration to support transition planning, housing placement, and service linkage.
  • Coordinates with law enforcement, community corrections, and correctional facility staff to support continuity of care and successful reentry.
  • Works with program staff and participants to identify resources that will support each client's individual needs, goals, and desired outcomes.
  • Identifies barriers to successful reintegration and works collaboratively with partners to mitigate risks that may contribute to recidivism.
  • Assists participants in securing stable housing, employment, and building community connections to help maintain housing stability and self-sufficiency.
  • Develops and maintains collaborative relationships with behavioral health providers, substance use disorder treatment programs, workforce development partners, educational institutions, and other community-based organizations.
  • Assist with transporting participants to crucial meetings and appointments as needed.
  • Enters data into multiple database which includes client tracking, follow-up, and support as .
  • Participates in multidisciplinary case conferencing and coordinated care planning as required by program funding.
  • Establishes and maintains relationships with landlords and property managers to facilitate housing placement, promote successful tenancy for re-entry clients, support long-term housing stability, and prevent housing loss through early intervention and coordinated support.
  • Respects confidentiality at all times .
  • Consistent punctuality and reliable attendance are essential requirements for this role.
  • Ability to work effectively and maintain positive, professional relationships with team members and clients.
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