Case Manager - Bill

ManpowerGroup • Platteville, WI

2d

About The Position

The WIOA Case Manager is a public workforce grant funded position responsible for the coordination of enrolment and client services to eligible individuals in the One-Stop System. They are responsible for determining what program potential clients may be eligible for based on state and local guidance. The Case Manager is an individual contributor on a team that is expected to meet/exceed performance objectives under the contract and ensure compliance with client, state and federal policies and procedures.

Requirements

• 3-5 years of experience in workforce development, staffing or sales of services with increasing responsibility for outcomes
• Proficient computer skills (MS Word, Excel, Power Point, Outlook)
• High School Diploma
• Ability to handle several tasks simultaneously
• Exceptional verbal and written communication skills
• Ability to work with or without supervision
• Ability to market programs and services
• Ability to facilitate training sessions
• Demonstrated ability to problem solve
• Perform additional tasks as required
• Ability to work as part of a team
• Ability to work with a diverse population on a daily basis

Nice To Haves

• Bachelor’s degree in communication or human resources related area.

Responsibilities

• Assess and enrol clients in: WIOA Adult, Dislocated Worker and Youth programs along with any other grants we may be charged with serving.
• Network and develop relationships with community leaders and service organizations which will be beneficial to Manpower and the contract.
• Follow all policies and procedures to enrol clients while obtaining required documentation.
• Other accountabilities as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED