Case Manager - Puerto Rico

Housing Works • Fajardo, PR

3d • $16 - $18

About The Position

Peer Case Manager position will assist with expansion of services at Intercambios Puerto Rico. Intercambios' clinic is located in Fajardo and will provide services in and around the Fajardo area. The peer case manager will assist the clinical and non-clinical team in outreach efforts and in attainment of basic documents for participants.

Requirements

• Experience with providing case management services to people that experience substance use and/or co-occurring disorders.
• Knowledge about MAT/HIV/AIDS, Hepatitis-C and STDs in the Puerto Rican context
• Knowledge and/or experience with Evidence Based Practices / Interventions
• Highly motivated to work with people who experience homelessness, substance use, and/or co-occurring disorders in an outreach setting.
• Proficient and efficient with multiple computer software programs
• Meticulous at maintaining records and confidentiality protocols.
• Good written and verbal communications skills (English a plus)
• Outreach and participant navigation experience
• Able to work closely with others in outreach team and office setting (team player)
• Up to date driver’s license
• Knowledge in recovery, recovery services and outreach (lived experience a plus)

Responsibilities

• Provide services to individuals who are experiencing substance use and/or co-occurring mental health disorders directly in the community.
• Responsible for all documentation necessary to create the participant's record: receive, review and file all required documents.
• Provide evidence base practices according to the needs of the target population, among these: SBIRT, Motivational Interview, and others.
• Screen individuals (mostly in the community) for recruitment to the TCE Project.
• Complete intake and follow up SUPRT.
• Maintain an updated register of participants and provide the necessary follow-ups within the established timeframe.
• Carry out the processes in compliance with the rules, procedures, and protocols of the organization.
• Assess needs of program participants, create treatment plans, and review treatment plans.
• Coordinate and assist in participant transportation to services.
• Link program participants to care and support services via referrals and follow up.
• Link participants to treatment, primary care, and mental health via referrals and follow up.
• Referred and coordinate services with internal and external programs for participants in need.
• Document and update the participant record according to the established timeframe.
• Provide follow up services to program participants according to the established timeframe.
• Represent project and agency in different forums.
• Coordinate with other team members for participant services or support.
• Visit organizations and services providers to create collaboration relations for the benefit of the TCE Project.
• Driving the official or rented vehicle when necessary to complete project tasks.
• Prepare monthly reports.
• Provide services for any activity that can promote access to treatment and recovery services (nocturnal activity, educational presentations/activity)
• Support in vocational rehabilitation services

Benefits

• We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed