Case Specialist I

COMPEX LEGAL SERVICES, INC.•Austin, TX

10h•Onsite

About The Position

Looking for a role where no two days are the same and your hard work truly makes a difference? As a Case Assistant at Compex Legal Services, you’ll be the behind-the-scenes hero, keeping cases moving and making life easier for our Case Managers. If you’re organized, thrive on variety, and love a good challenge, you’ll fit right in. Who We Are At Compex Legal Services, we don’t just support—we lead. We’re a nationally recognized powerhouse in record retrieval, known for raising the bar in service and innovation. Our team is tight-knit, collaborative, and passionate about delivering top-notch results. Join us in Austin, Texas, and be part of a company that’s changing the game in legal support services.

Requirements

High school diploma or equivalent.
Top-Notch Communication: You’re clear, professional, and know how to get your point across.
Positive Vibes: Your energy is contagious, and you keep the team motivated and upbeat.
Trustworthiness: You handle sensitive info with care and total discretion.

Nice To Haves

Bonus points for admin or support experience!

Responsibilities

Manage 90+ calls a day, keeping things running smoothly and making it look easy.
Master scheduling, client requests, and to-do lists without breaking a sweat.
Make waiver calls and follow up on requests, keeping everyone in the loop.
Confirm pre-payments, prep for deliveries, and keep detailed client notes.
Review incoming mail to catch anything missing and lend a hand across departments.
Scrutinize records and responses, coordinating with Case Managers to keep things moving.
Send out crystal-clear status updates and approval emails—no room for confusion here.