Case Worker II - Infectious Diseases

Washington University in St. Louis • Ann Arbor, MI

23h

About The Position

Position is intended to provide client-centered case management/care coordination services and thorough biopsychosocial assessments for individuals living with HIV/AIDS in coordination with the Division of Adult Infectious Diseases. The position will develop and implement multidisciplinary care plans to include identification of educational needs and community resource referral and coordination; provide crisis intervention and supportive counseling to assist the client/family in coping with illness, disclosure of diagnosis/confidentiality issues, familial grieving, and death/dying; and coordinate access to Ryan White resources in accordance with local, state, and federal guidelines and procedures. Will abide by the same strict standard of patient confidentiality that applies to all WashU staff. Responsible for assessing, planning, coordinating and evaluating the care of patients.

Requirements

• Master’s degree or combination of education and/or experience may substitute for minimum education.
• Basic Life Support - American Heart Association, Basic Life Support - American Red Cross
• No specific work experience is required for this position.
• Basic Life Support certification must be obtained within one month of hire date.
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Nice To Haves

• Case Management
• Clinical Evaluations
• Community Resources
• Computer Literacy
• Effective Written Communication
• Family Support
• HIPAA Compliance
• Oral Communications
• Patient Care
• Patient Education
• Prevention Programs
• Referral Coordination
• Team Collaboration
• Team Communication

Responsibilities

• Will provide case management services to clients as assigned including the following expectations.
• Conduct a comprehensive biopsychosocial culturally sensitive assessment with hospitalized clients, and family/support network as appropriate, in order to develop a plan of care to meet identified needs.
• Arrange and coordinate service referrals for the client/family as needed; provide ongoing monitoring of the activities implemented to carryout the plan of care.
• Refer clients/families to public benefits programs as eligible.
• Assist with insurance/Medicaid benefits.
• Provide contact with clients and document all contacts and service coordination activities in client records as required by program guidelines.
• Educate clients/families about the basic medical and psychosocial aspects of HIV/AIDS in order to optimize adherence to care.
• Adhere to all applicable state laws and the department’s rules and regulations regarding HIV/AIDS programs.
• Maintain current knowledge of medical and psychosocial developments concerning HIV/AIDS and related conditions, and routinely interact and network with ASOs, providers, clinicians, and others involved in HIV/AIDS service delivery.
• Collaborate with case managers from other regions as needed when a patient resides outside of program service boundaries.
• Collaborate with Ryan White case managers in the region as well.
• Perform indirect, non-clinical tasks related to the job, including compilation of data, participation in required training, and attendance at staff meetings and community meetings as assigned.
• Provision of an intensive level (often community-based) case management services which includes the development and management of complex medical and behavioral health treatment plans.
• The position requires strong clinical skills and the ability to work independently to assess clients’ safety needs and address urgent health and psychosocial needs (e.g., housing stability, crisis intervention, and mental health stability).
• The caseworker conducts home visits to locate clients and attends medical appointments to help re-engage clients into care.
• Project coordination responsibilities related to the provision of case management and other client services (e.g., special programs/services, ACA enrollment, completing progress reporting).
• Clinical Mentorship, Training and Education which will include individual and team clinical mentorship/ clinical staffing, staff training and orientation, caseload assignment, and providing leadership on case management quality improvement activities.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level