Case Worker

Alliance for Community Empowerment Inc•Bridgeport, CT

17h

About The Position

The Caseworker supports individuals and families by connecting them to essential services and resources that promote self-sufficiency and well-being. This role involves direct client engagement, case management, and collaboration with community partners to ensure individuals receive the support they need.

Requirements

Bachelor's degree in Human Services or a related field with at least one year of experience in human services.
OR Associate degree in Human Services or related field with at least two years of experience.
OR High School diploma with three years of experience in human services.
Knowledge of social service and health agencies in the Greater Bridgeport area.
Strong verbal, written, and interpersonal communication skills.
Proficiency in computer use, including case management systems.

Nice To Haves

Bilingual communication skills (oral and written) are a plus but not required.

Responsibilities

Conduct client interviews, assess eligibility, and enroll individuals and families in agency programs.
Assist clients in developing action plans to improve their circumstances and achieve self-sufficiency.
Provide referrals and follow up with community resources to address clients’ social service and health needs.
Collaborate with clients to create and implement personalized action plans with clear goals.
Support clients in achieving economic independence through goal-oriented planning.
Conduct follow-ups with clients at least every six months and annually to monitor progress.
Advocate on behalf of individuals and families to ensure they receive the necessary support.
Utilize CAPTAINS case management and other required software proficiently.
Participate in interdisciplinary case conferences to coordinate services effectively.
Maintain knowledge of local social service and health agencies, fostering strong referral partnerships.
Develop and maintain a community resource database for client support.
Prepare reports and enter client data accurately into the system.
Perform other related duties as assigned.