Case Worker

INTERCARE COMMUNITY HEALTH NETWORK•Park Township, MI

21h•$25•Onsite

About The Position

InterCare is a Federally Qualified Health Center which MAY qualify employees for National Student Loan Forgiveness program. Become part of a Migrant and Community Health Center, where you will: Have a passionate purpose. Do worthwhile work. Make a difference in people’s lives. InterCare is searching for a full-time Case Worker to join our Team in Holland! At InterCare, you’ll find a rewarding and challenging work environment and a competitive compensation starting at $25.14 hourly (could be salaried depending on candidate) and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance. At InterCare Community Health Network, we believe all people have the right to equal access to quality health care. InterCare NO LONGER requires employees to have the COVID vaccination, however, you may receive a vaccine at no cost at any of our clinic locations. Work Schedule: Hours are typically Monday through Friday from 8:00 a.m. - 5:00 p.m. with occasional late patient activity. Days and work schedule may vary due to business need. - NO WEEKENDS!!

Requirements

Professional level knowledge typically associated with a Bachelor’s level degree in a health and human services field, such as, social work, social services, psychology, counseling/education, sociology, or public health.
One year of case management/case work experience or healthcare related experience.
Ability to work effectively with a wide variety of people and develop and maintain professional working relationships with site and administrative staff.
Possesses skills in motivation, self-direction, and punctuality.
Ability to work well as part of a team and keep team members updated on current project developments.
Remains flexible and calm in changing circumstances and stressful environments, while performing multiple priorities.
Ability to think creatively and strategically, organize time efficiently, remains attentive to detail and identify necessary resources.
Contributes to a positive and respectful workplace.
Knows when to and seeks out advisory guidance as needed.
Maintains a high level of ethical conduct regarding confidentiality, dual-relationships, and professional stature.
Consistently exercises discretion and judgment to analyze, interpret, make deductions and then decide what actions are necessary based on the varying facts and circumstances of each individual case.
Maintains a working knowledge of the Primary Care Team’s roles and responsibilities.
Consistently strives to develop and demonstrate the attributes identified by InterCare’s Employee Success Profile.
Understands and consistently supports the uniform implementation of InterCare’s organizational and patient care policies and procedures as pertinent.
Maintains BLS requirement. BLS is a mandatory by InterCare and our FTCA agreement with the Federal Government. It must be completed within 90 days of hire.
Proficient in Microsoft Office Suite. Has ability to create letters, forms, documents, presentations.
Proficient in eCW.
Proficient in InterCare’s clinical competency requirements.
Possesses a professional level of written and verbal communication skills.
Ability to communicate complex concepts in a clear effective manner.
Possesses excellent cross cultural communication skills and the ability to communicate professionally to patients, providers, individuals in the community and or representing to outside organizations/businesses.
Ability to comfortably speak and present in a front of groups.
Ability to stand, walk, stoop, kneel, crouch, frequently sit, and lift up to 25 lbs.
Requires good hand-eye coordination, reach with arms & hands, and finger dexterity, including ability to grasp, and manipulate (using keyboard, office equipment).
Visual acuity to use keyboard, operate office equipment, and read printed material and regularly required to talk and hear.

Nice To Haves

Bilingual Fluency preferred.

Responsibilities

Provides supportive case management services to the patient based on individual need.
Consults and cooperates with community systems to facilitate linkage, referral, crisis management, advocacy, and follow up with the focus on attaining treatment goals.
Works with the patients on a day-to-day basis using professional judgment and discretion to implement the team determined Treatment Plan.
Assists patient in setting up medical/behavioral health appointments and ensuring the patient keeps appointment.
Provides crisis management for clients; makes linkages and referrals for interventions as appropriate.
Helps patient obtain necessary resources and advocates for the patient with special needs.
Assists community members and health field personnel to assess, plan for, and provide needed health and related services such as food, housing/shelter, insurance/benefits, mental health treatment, counseling, crisis support; including support groups, education, employment, disability insurance and transportation needs.
Refers patients needing additional support of social and emotional problems to other community agencies such as Community Mental Health for further assistance.
Links and monitors patient activity related to counseling and treatment plan.
Completes all of the steps assigned to Case worker, regarding the SWMBH SUD and Duals/Ottawa CMH SUD Billing process, in a timely manner.
Other duties as assigned.