Caseworker 37.5 FT (2 vacancies)

Lancaster County•Lancaster, PA

2d•$44,967 - $67,451

About The Position

Provides care management support services for consumers undergoing protective service investigations. Assists senior caseworkers by conducting reassessment visits, sets up in-home services, performs service-related errands and completes necessary case documentation for all service activities.

Requirements

Successful completion of six (6) months of experience with the County as a Caseworker Trainee; or
Successful completion of the County Social Caseworker Intern Program; or
One (1) year of experience in public or private social work and a bachelor’s degree which includes or is supplemented by 12 semester hrs credit in sociology, social welfare, psychology, gerontology or other related social sciences: or
A bachelor’s degree with a social welfare major; or
Any equivalent combination of experiences and training including successful completion of 12 semester hrs credit in sociology, social welfare, psychology, gerontology or other related social sciences.
Current knowledge of HIPAA regulations and their interpretation is maintained and adhered to.
Give and receive information and feedback in order to provide a more complete result.
Demonstrate respect for and awareness of others, good judgment in responding to conflict, and flexibility to adapt to changes in one's work environment.
Understand and anticipate customer needs.
Acceptable Pre-Employment Criminal Background Check
Acceptable Pre-Employment Drug Screening
Acceptable Driver History in accordance with County Policy
Must successfully complete the Pennsylvania Department of Aging Protective Services Basic training by the end of the first year of employment and annual refresher trainings, thereafter.

Responsibilities

Follows direction of senior caseworkers in establishing service for protective service consumers requiring in-home services and supports.
Manages consumer cases.
Completes comprehensive Individualized Service Plans (based on medical model and assessed need), documents according to requirements, interprets program policies and monitors consumer situations and provision of services on regular basis via home visits and phone contacts with consumers and caregivers to insure that services meet the needs of the consumer.
Ensures a smooth and successful transition to other care management service (OPTIONS/CSP/Community Health Choices). (40%).
Performs support service on behalf of the senior caseworkers including reassessment visits with consumer prior to case closure or transfer, conducts consumer errands and other related tasks at the direction of senior caseworker or supervisor. (25%).
Completes required paperwork and case documentation.
Utilizes quality assurance reports to ensure all case documentation is complete and accurate (35%).
Maintains accurate knowledge of all aging services and thorough working knowledge of community services.
Attends all mandated training sponsored by Department of Aging relative to community services and programs (including enrichment sessions).
Performs other duties as assigned.