Cash Application Specialist

MeritonIrving, TX
23hHybrid

About The Position

The Cash Application Specialist is a key member of our Accounts Receivable’s Cash team, responsible for the accurate and timely posting of cash from various payment channels. You will play a crucial role in maintaining our financial health by ensuring payments are correctly applied, resolving discrepancies, and supporting our reconciliation processes. This position requires a detail-oriented individual with strong communication skills and a commitment to accuracy and compliance.

Requirements

  • Trust, confidentiality, and professionalism are demonstrated at every level
  • Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions.
  • Strong verbal and written communication skills
  • Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
  • Open and transparent with a strong work ethic as well as the ability to handle sensitive and confidential information.
  • Strong attention to detail
  • Ability to work in a fast-paced environment
  • Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time
  • Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practices
  • 2+ years of experience in cash application or a related finance role.
  • Proficiency with various banking instruments (ACH, wires, credit cards, refunds)
  • Strong reconciliation and problem-solving skills.
  • Excellent communication skills and a high level of accuracy and attention to detail.
  • Ability to collaborate effectively with cross-functional teams (operations, finance, legal).
  • A strong sense of ownership and accountability.
  • Knowledge of GAAP and SOX compliance.
  • Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word

Nice To Haves

  • Associate's degree preferred.
  • Experience with D365 posting automation is a plus.

Responsibilities

  • Accurately post cash from various banking instruments, including ACH, wires, credit cards, and refunds, to the correct customer invoices within 24 hours.
  • Manage and resolve exceptions and unapplied cash, aiming to resolve unapplied funds within two days.
  • Perform basic reconciliation of unapplied balances and bank deposits against D365 postings.
  • Support month-end close by ensuring all balances are accurate.
  • Investigate payment issues, process refunds, and handle small balance write-offs.
  • Communicate with internal departments and customers to investigate unidentified payments and resolve discrepancies.
  • Maintain SOX-compliant cash logs.
  • Perform dual review of write-offs/refunds.
  • Engage in training refreshers.
  • Identify and solve bottlenecks in the cash application process.
  • Contribute to continuous improvement efforts, including digital transformation initiatives (D365, PBI).
  • Regular, consistent and necessary to meet the needs of the business
  • Assists the cash team and other team members with various research projects and/or special projects
  • Performs other duties and responsibilities as assigned
  • Must conduct self in an ethical, legal, and responsible manner at all times
  • Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct
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