Cashier - Admissions

Del Mar Fairgrounds/22nd District Agricultural Association•Del Mar, CA

5d•$17 - $18•Onsite

About The Position

Cashiers in this position will be assigned to work at the Admission Gates. This position is responsible for greeting patrons and providing customer service to help resolve guest ticket issues at the San Diego County Fair.

Requirements

Ability to interact with the public and staff in a friendly, helpful, and professional manner.
Excellent teamwork and interpersonal skills, good judgement and professionalism, customer service focused, quick learner with organization and problem-solving skills.
Detail-oriented with the ability to apply basic mathematical skills.
Prior cash handling experience preferred, but training will be provided.
Being bilingual is a plus, as our patrons may speak a variety of languages.
Basic knowledge of computer programs like Microsoft Office.
Ability to adapt to change and can respond with patience in a difficult interaction with patrons.
Must be available to work a variety of shifts, including weekends and holidays (Fourth of July).

Responsibilities

Greets patrons in a friendly and positive manner to provide a pleasant guest experience.
Listens to, responds to, and resolves guest inquiries, complaints, concerns, and feedback in a professional manner and with a sense of urgency.
Learns and operates electronic equipment and software to process the following accurately: fair admission tickets, concert tickets, credit card transactions, reissuing tickets.
Reports suspicious activity or atypical incidents and behavior to supervisor or security.
Checks for availability in the system and provides customers with seating options or any information regarding their chosen show, concert, or event.
Complies with all transaction procedures and guidelines for payment transactions.
Follows opening and closing transaction procedures and reconciles daily transactions.
Distributes will-call tickets, if needed, by verifying all necessary customer information.
Understands and explains ticketing policies and procedures to customers.
Performs other related duties as assigned or requested when needed.
Promotes the District's F.A.I.R. values by creating a quality guest experience for both internal and external customers.