Catering Coordinator - Cleveland Museum of Art

Compass Group•Cleveland, OH

2d•Onsite

About The Position

Work as a Catering Coordinator in a world-class museum environment offering free parking, a complimentary shift meal, and strong work life balance. The museum is closed most Mondays, with limited exceptions for national holidays or large events. In this full-time role, you will oversee the planning and execution of catered events, serving as the primary liaison between clients, vendors, catering teams, and museum staff to deliver exceptional events while upholding museum policies, conservation standards, and guest experience expectations.

Requirements

Minimum of three years of experience in event coordination, catering, hospitality, or venue management
Strong organizational, time management, and multitasking skills with the ability to manage multiple events simultaneously
Excellent written and verbal communication skills
Professional, customer-focused demeanor with a passion for people and events
Availability to work evenings, weekends, and holidays as required
Knowledge of food and beverage service and event operations
Ability to read and create basic floor plans

Nice To Haves

Preferred experience in museums, galleries, or historic venues
Familiarity with event management and CRM software

Responsibilities

Plan, coordinate, and execute event logistics including timelines, event orders, floor plans, and tastings
Serve as the primary liaison between clients, museum staff, catering teams, and external vendors
Ensure compliance with museum rules, security requirements, and conservation guidelines
Coordinate vendor arrivals, rental deliveries, and pickups including florists, musicians or DJs, photographers, and equipment providers
Communicate and enforce clear boundaries regarding permitted and restricted event activities
Oversee on-site event execution including setup, service, and breakdown
Supervise event staff and vendors during events
Troubleshoot and resolve issues professionally and efficiently in real time
Maintain accurate records including contracts, invoices, and event documentation
Support sales efforts and upsell enhancements when appropriate
Partner closely with the Director of Events and Catering Director to ensure proper on-site support
Perform other related duties as assigned