Catering Manager (Ball Arena)

ASM Global•Denver, CO

17h•$63,000 - $69,000•Onsite

About The Position

LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! THE ROLE The Catering and Special Events Manager is responsible for working closely with facility management to coordinate information, maximize revenue through sales, and market the venue potential to clients for our teams and concert events.

Requirements

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
The ideal candidate will have a bachelor’s degree with a minimum of 5 years leadership experience preferably in premium services, catering and concessions environment for a sports and entertainment venue.
Communicate with client daily due to the number of pop-up events.
Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
Customer service oriented with the ability to interact with all levels of management
Must be able to work in a team environment and step in and support the team during events.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Must be flexible to work extended hours due to business requirements including nights, weekends and holidays. We have had events scheduled at 7am and at VIP after concerts. There are always events on Christmas, NYE and other holidays
Must be able to walk up and down stairs, ramps, and remain on your feet the majority of your shift.
Must be able to work around loud noises from music, pyrotechnics, and announcers
Must be able to lift up to 50 pounds.

Nice To Haves

Preferred is use of the software Triple Seat, and comfort and ease learning new programs.

Responsibilities

Provide Catering Clientele with information that requires a comprehensive knowledge of menus, company policies, practices and operations.
Ability to explain and answer questions about menu items, specials, company policies, procedures and operations in detail.
Oversee set-up and breakdown for all special event functions including space layout and design, equipment load-in, staff assignments.
Responsible for the inventory of equipment, small wares, disposables, and beverages
Assist with the planning, organizing and execution of all functions.
Administer weekly staff meetings prior to events to inform staff about event particulars and expectations.
Oversee general cleaning tasks using standard products as assigned to adhere to health standards.
Keeping family rooms and catering spaces clean and verifying all equipment and small wares are removed from the event sites.
Coordinating with clients, facilities, and culinary staff to ensure an excellent event experience, menus and special needs.
Staff all the events BEO and family rooms for games
Enter tips after each event by 2pm the next day
Staff and Run and Galas, breakfasts or other pop up events in the building
Complete other duties as assigned by the Premium Services Manager.
Help plan drink specials, and décor for special events
Ordering linens and additional items for larger events