Catering Operations Coordinator

A This Little Piggy Catering, Inc • Farmington, MN

15h • $20 - $25

About The Position

The Catering Operations Coordinator plays a key role in supporting the planning, execution, and administration of catering events from start to finish. This position serves as a central point of coordination between front-of-house and back-of-house teams, vendors, and leadership to ensure events are accurately documented, well-communicated, and operationally smooth. The Coordinator manages event details, schedules, financial tracking, and systems to support efficient workflows and high-quality event execution.

This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, event-driven environment.

Requirements

• 2+ years of related administrative or operations role
• Strong proficiency in Microsoft Office and/or Google Workspace (email, calendars, spreadsheets, documents)
• Strong organizational skills with the ability to manage multiple events, deadlines, and priorities simultaneously
• Excellent written and verbal communication skills; able to communicate effectively with internal teams, vendors, and leadership
• High attention to detail with strong follow-through and accuracy in documentation
• Ability to work in a fast-paced, deadline-driven environment with frequent changes
• Strong problem-solving skills and the ability to anticipate operational needs
• Experience creating SOPs, templates, or process documentation
• Availability to work a flexible schedule, including early mornings, evenings, weekends, and holidays as business needs require

Nice To Haves

• Experience in catering, food service, or hospitality industries
• Experience with catering or event management software (e.g., BEO systems, POS, CRM, scheduling platforms)
• Knowledge of catering operations, FOH/BOH workflows, and event service standards
• Experience with scheduling, timecard management, or payroll support
• Familiarity with vendor coordination, rentals, and inventory management
• Basic understanding of event budgeting, invoicing, and cost tracking

Responsibilities

• Coordinate and maintain complete and accurate event files, including BEOs, timelines, guest counts, menus, diagrams, and staffing plans
• Serve as a primary liaison between front-of-house and back-of-house teams to ensure clear communication and seamless event execution
• Track, update, and communicate all event changes, revisions, and last-minute adjustments
• Assist with event logistics, including load-ins and load-outs, run-of-show timelines, staffing schedules, and on-site operational needs
• Manage shared inboxes, calendars, and internal communications related to catering operations
• Maintain BEOs, contracts, invoices, purchase orders, and vendor invoices
• Organize and maintain digital and physical filing systems, including event reviews, load sheets, post-event documentation, and historical records
• Support leadership with reports, presentations, operational documents, and data tracking
• Assist with staff scheduling based on event requirements, availability, and labor guidelines
• Track employee availability, time-off requests, and key event dates
• Assist with timecard review, labor tracking, and payroll support to ensure accuracy and compliance
• Communicate with vendors including food, beverage, rental, and specialty service providers
• Track vendor orders, confirmations, deliveries, pickups, and returns to ensure accuracy and timeliness
• Maintain inventory of catering equipment, smallwares, and consumable supplies
• Identify shortages, damages, or replacement needs and communicate accordingly
• Review orders, invoices, and delivery confirmations to identify discrepancies or cost variances
• Flag pricing changes, overages, and missing charges for leadership review
• Create and maintain operational templates, checklists, SOPs, and event tools
• Assist in streamlining workflows to improve efficiency, accuracy, and communication
• Identify process gaps, operational bottlenecks, and opportunities for improvement
• Support implementation of new systems, tools, or procedures as needed

Benefits

• We offer a competitive compensation package, with benefits including Health & Welfare, Medical, Dental, Vision, 401(k) plan with employee and company contribution opportunities, Life, Accident and Disability, Employee Assistance Program, Paid Time Off, additional Incentives and Rewards for employees, and a strong company culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed