Catering Sales Manager

VH Lisle LLC•Lisle, IL

About The Position

Join the Hyatt Regency Lisle Near Naperville! Experience the best of suburban hospitality at Hyatt Regency Lisle near Naperville, a vibrant retreat located just minutes from downtown Naperville and major Chicago business and leisure destinations. Our hotel blends modern comfort with genuine service, offering spacious suite-style guestrooms, an indoor pool, fitness center, complimentary self-parking, and a contemporary restaurant and lounge. As a valued member of our team, you’ll help create memorable experiences for every guest—supporting them from arrival to departure with warmth, professionalism, and a true commitment to hospitality. We foster an environment where you can learn, grow, and make a meaningful impact each day. About Vinayaka Hospitality Founded in 2008, Vinayaka Hospitality is built on innovation, intelligence, and compassion. Our team combines a passion for service with operational excellence, proudly managing 12 properties across multiple markets in collaboration with respected brands such as Hilton, Marriott, and Hyatt. We operate with a proactive, growth-minded approach—constantly seeking new opportunities, refining our strategies, and empowering our teams. Our success is driven by strong partnerships, responsive leadership, and a deep commitment to elevating the hospitality experience. Join a dynamic, fast-paced hospitality team where your passion for relationship-building and event success drives meaningful results. As the Catering Sales Manager, you will prospect, grow, and manage corporate catering and group business, playing a key role in achieving monthly and annual revenue goals. This role blends sales strategy, client partnership, and onsite event support to create experiences that exceed expectations and strengthen our hotel’s market presence. You will serve as a trusted expert for clients—designing tailored event solutions, leading site visits, and ensuring flawless execution in collaboration with operational partners.

Requirements

Strong verbal and written communication skills; must be able to speak, read, write, and understand the primary workplace language.
Ability to work independently and collaboratively, serving as a leader within team environments.
Basic computer proficiency, including email, CRM systems, and sales platforms.
Knowledge of hotel operations, group markets, and competitive landscape.
Strong customer service mindset with the ability to consistently deliver and maintain guest satisfaction.
Confident decision-making skills with the ability to work within general policies and guidelines.
This hotel operates 24/7. While the position generally works Monday–Friday, scheduling flexibility is required to meet business needs, which may include:
Occasional evenings or weekends
Adjusted hours for events, client meetings, or peak demand periods
Business volumes and hotel needs will determine weekly hours.

Responsibilities

Build and maintain strong relationships with existing clients while continuously developing new accounts.
Proactively solicit new business through outbound calls, emails, networking, tradeshows, and local sales calls.
Conduct property tours, site inspections, and competitive set tours to build market intelligence and referral networks.
Review competition reader boards weekly to identify trends and new lead opportunities.
Participate in industry meetings, community events, and professional organizations to expand brand visibility.
Manage all account details to ensure thorough documentation, communication, and follow-through.
Work closely with clients to understand event goals, customize menus and setups, and create detailed, accurate event plans.
Respond to all sales leads within 24 hours to uphold service excellence.
Conduct weekly sales calls to strengthen partnerships and discover new opportunities.
Attend and support events, greeting group contacts onsite to ensure client satisfaction and seamless execution.
Achieve budgeted catering revenue goals across food, beverage, room rental, and audio/visual categories.
Prepare and submit accurate monthly forecasts and sales reports.
Organize workload effectively, maintaining exceptional attention to detail and the ability to manage multiple events at once.
Adapt responsibilities as needed to meet the evolving needs of the hotel.