Catering Sales & Operations - Philadelphia Zoo

Aramark•Philadelphia, PA

About The Position

Aramark Sports and Entertainment is seeking a Catering Sales and Operations Manager for the Philadelphia Zoo. The Catering Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards. We designed our benefits to promote a culture of health and wellbeing. No one knows what you need better than you, so we provide you with the necessary tools to help you take care of your health, family, finances and future. Click here to learn more. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Requirements

Requires at least 2 years of experience
Must have excellent communications skills
Complete Food Handlers and Alcohol Service Certifications as required
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Ability to stand for extended periods of time
Requires a bachelor’s degree or equivalent experience
Available to work event-based hours

Nice To Haves

Prior experience in a management or supervisory role preferred
Previous experience in events, hospitality and catering preferred

Responsibilities

Develop and complete catering solutions to meet customers’ needs
Develop and maintain effective client and customer rapport
Deliver consistent quality in planning and carrying out events
Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
Assist clients in planning special events and providing creative solutions to clients’ needs
Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event
Responsible for delivering food and labor targets
Responsible for execution of catering events of varied size and scope including staffing and management
Ensure accurate reporting of all catering related revenue, expenses, and receivables
Recruit, train, schedule and develop team members
Ensure compliance with all food, occupational, and environmental safety policies
Catering sales
Creating banquet event orders
Creating pop-up events to drive revenue