Catering Serving Lead

Donkey TaqueriaGrand Rapids, MI
7h$15

About The Position

Catering Servers will have oversite of catering service operations during their shift. Areas of Focus (including but not limited to): Provide extraordinary customer service during all volume styles of business Responsible for all aspects of preparation, service, and cleanup/teardown for multiple catering operations Adapt, in a professional manner, to any situation that may occur at offsite or onsite events. Being a "menu expert" and be able to educate guests on our bar and food menus effectively Excelling with time management and steps of service Assist with maintaining clean and well-stocked areas during service, including pre-bussing Contributing to prep and stocking while monitoring waste and product management Completing checklists to ensure all food and beverage safety compliances Performing drop-offs, setups, and assisting with event management If you’re passionate about food, driven to provide exceptional service, and excited to be part of a dynamic team, we’d love to hear from you!

Requirements

  • Minimum of 1 year of current serving or catering experience in a high-volume business
  • Strong organizational skills to manage the needs of the business
  • Valid driver’s license required to operate company vehicles
  • Detailed oriented
  • Having a positive, welcoming, and upbeat attitude
  • Must be, or willing to be responsible beverage service certified
  • Communication skills to inspire and motivate consistency and excellence
  • Strong belief in a professional and ethical approach to guest services

Responsibilities

  • Provide extraordinary customer service during all volume styles of business
  • Responsible for all aspects of preparation, service, and cleanup/teardown for multiple catering operations
  • Adapt, in a professional manner, to any situation that may occur at offsite or onsite events.
  • Being a "menu expert" and be able to educate guests on our bar and food menus effectively
  • Excelling with time management and steps of service
  • Assist with maintaining clean and well-stocked areas during service, including pre-bussing
  • Contributing to prep and stocking while monitoring waste and product management
  • Completing checklists to ensure all food and beverage safety compliances
  • Performing drop-offs, setups, and assisting with event management

Benefits

  • Insurance
  • Food and Beverage Discounts at all locations
  • 401(k)

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1-10 employees

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