Cell Therapy Transport Associate

Orca BioSacramento, CA
20hOnsite

About The Position

Orca Bio is seeking qualified part-time contractors to provide specialized courier services in support of our mission to deliver life-saving cellular therapies for bone marrow donation and transplantation. This role involves the secure, timely, and compliant transport of blood components and related materials from our laboratory facilities to hospitals and treatment centers nationwide. As a Cell Therapy Transport Associate, you will operate as a professional service provider in transporting high-sensitive medical specimens, while adhering to strict handling, documentation, and chain-of-custody protocols. Successful contractors demonstrate reliability, attention to detail, and strong communication skills, along with the professionalism and discretion required to represent Orca Bio in a highly regulated and time-sensitive clinical environment.

Requirements

  • Minimum of 1 year of experience in a customer service, healthcare, or hospital-related environment, preferred.
  • Possession of a valid driver’s license, proof of current automobile insurance, and a clean driving history.
  • Ability to submit availability monthly or bi-weekly for upcoming trips, with some overnight trips available.
  • Flexibility to travel by air on short notice to meet operational and patient care needs.
  • Exceptional customer service and interpersonal skills, with a demonstrated ability to communicate effectively and display empathy and professionalism.
  • Reliable mobile phone and availability for continuous communication during transport activities.
  • Ability to successfully complete a pre-employment background check, as well as any site-specific security or credentialing requirements.
  • Physical capability to sit for extended periods, lift and carry up to 25 lbs and perform the duties of the position safely and efficiently.

Responsibilities

  • Secure Transport of Critical Medical Materials: Safely transport and maintain continuous custody of highly-sensitive medical specimens, often involving air travel, until delivery is completed at the patient’s hospital, clinical site, or one of our Manufacturing sites.
  • Professional Representation: Demonstrate the highest levels of professionalism, empathy, and courtesy when interacting with airline personnel, TSA agents, medical staff, caregivers, and patients.
  • Accurate Documentation & Communication: Maintain meticulous records of all transport activities, including chain-of-custody documentation, and communicate proactively with internal teams regarding status updates or any issues encountered during transit.
  • Operational Readiness & Flexibility: Remain available for travel, sometimes overnight, with minimal notice, adapting to evolving schedules and patient needs while ensuring reliable and timely delivery of critical therapies.

Benefits

  • You will also be eligible to receive pre-IPO equity, in addition to competitive medical, dental, and vision benefits, PTO, 401(k) plan, life and accidental death and disability coverage, and parental leave benefits.
  • Other perks include subsidized daily lunches and snacks at our on-site locations.
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