Center Supervisor

CSL • Las Vegas, NV

11d

About The Position

Under general direction, responsible for supervising day-to-day plasma center operations to ensure efficient plasma collections
• Provides instructions, conducts meetings and communicates performance expectations
• Advises management of employee relations and escalated donor issues
• In conjunction with Group Leaders, facilitates donor movement throughout the center, minimizing wait and processing time
• Monitors time card reporting procedures, attendance and utilization of overtime
• Conducts error investigations and develop recommendations for process improvement
• Participates with management in recruitment and selection of center operations staff and in providing performance appraisals and feedback
• Ensures compliance with standard operating procedures (SOPs) and applicable federal, state and local regulations
• May assist with recruitment and selection of center operation staff and implementation of marketing initiatives to increase donor retention

Requirements

• High school diploma or equivalent vocational or technical training
• Minimum of (1) year supervisory experience required with responsibility for overseeing the activities of others

Nice To Haves

• Bachelor’s Degree or equivalent combination of education and professional work experience preferred

Responsibilities

• Supervising day-to-day plasma center operations to ensure efficient plasma collections
• Provides instructions, conducts meetings and communicates performance expectations
• Advises management of employee relations and escalated donor issues
• Facilitates donor movement throughout the center, minimizing wait and processing time
• Monitors time card reporting procedures, attendance and utilization of overtime
• Conducts error investigations and develop recommendations for process improvement
• Participates with management in recruitment and selection of center operations staff and in providing performance appraisals and feedback
• Ensures compliance with standard operating procedures (SOPs) and applicable federal, state and local regulations
• May assist with recruitment and selection of center operation staff and implementation of marketing initiatives to increase donor retention

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees