Certification Program Supervisor

FoodChain ID Group, Inc

3d • Remote

About The Position

As a Certification Program Supervisor, you will oversee daily certification operations, ensuring high-quality service delivery and compliance with USDA National Organic Program (NOP) standards. You will play a key role in mentoring staff, improving processes, and collaborating cross-functionally to support both team success and client satisfaction.

Requirements

• Bachelor’s degree in agriculture, food science, or a related scientific field
• Minimum of 5 years’ experience with USDA National Organic Program (NOP) standards and certification processes
• Must have experience with Livestock and Organic Crop Production
• Demonstrated expertise in organic production, handling, and regulatory compliance
• Prior supervisory or team leadership experience, including mentoring and performance management
• Strong organizational skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills, with the ability to explain complex technical concepts
• Proficiency in Microsoft Office (Outlook, Word, Excel) and database systems

Responsibilities

• Lead, supervise, and develop a team of Certification Specialists, including hiring, training, performance management, and ongoing coaching
• Oversee certification workflows, approve certification decisions, assign client accounts, and ensure compliance with operational procedures and NOP standards
• Monitor team performance through audits, metrics, and reporting, and drive continuous improvement in quality and efficiency
• Collaborate cross-functionally with Customer Success, Finance, and internal leadership to resolve client issues and support program operations
• Support departmental initiatives including process improvements, team alignment meetings, accreditation audits, and management of key client accounts

Benefits

• Competitive salary and comprehensive benefits package
• Work with global brands shaping the future of food
• Be part of a mission-driven organization improving food safety and transparency worldwide
• Join a high-performance culture that values structure, accountability, and results
• Collaborate with subject matter experts across regulatory, certification, and sustainability domains
• Grow your career within a company serving 30,000+ clients globally

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees