Certified Medical Assistant | Outpatient | Brentwood Peds | Full-Time

Vanderbilt University Medical Center•Brentwood, TN

About The Position

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: VIP Peds - Brentwood Job Summary: The Certified Medical Assistant (CMA) will be responsible for assisting the provider in performing office examinations and procedures. Organizes and managers clinic patient flow. Gathers/documents patient screening data. Performs in-office diagnostic testing (e.g., Xray’s, EKGs). Assists with patient and family education. Cleans rooms and instruments. Orders and distributes supplies. Schedule’s appointments and testing, triages phone calls and emails, handles physician correspondence, and manages insurance referrals. The Certified Medical Assistant (CMA)’s position requires a highly organized individual who can safely manage more than one task at a time, move swiftly throughout the varied responsibilities, and work and interact as part of a team. The Certified Medical Assistant (CMA) is under the direct supervision of the Provider/Office Manager.

Requirements

Certifications
Work Experience: Relevant Work Experience Experience Level: 1 year
Education: High School Diploma or GED

Responsibilities

Customer Service Uses current technology to pull patients expeditiously from waiting rooms to exam areas.
Proactively communicates delays to patients.
Regulates patient flow/check-in as per protocol.
Assists and covers the front desk and phones as needed.
Demonstrates professional behavior in all setting visible to patients and visitors.
Proactively identifies patient/visitor needs and takes steps to assist.
Planning and Managing Care Gathers screening and other data for the health care team.
Demonstrates individual and team accountability by meeting basic patient/family needs: Accompanies patients/families to exam rooms Prepares patient for examination Performs diagnostic testing (e.g., spirometry).
Works with MD/provider to maintain efficient, effective clinic flow; checks schedules and organizes patient flow.
Assist in patient call-backs and call-in prescriptions under direction of the physicians Assists MD/provider with routine office price Demonstrates professional behavior in all setting visible to patients and visitors.
Proactively identifies patient/visitor needs and takes steps to assist.
Planning and Managing Care Gathers screening and other data for the health care team.
Demonstrates individual and team accountability by meeting basic patient/family needs: Accompanies patients/families to exam rooms Prepares patient for examination Performs diagnostic testing (e.g., spirometry).
Works with MD/provider to maintain efficient, effective clinic flow; checks schedules and organizes patient flow.
Assist in patient call-backs and call-in prescriptions under direction of the physicians Assists MD/provider with routine office procedure Facilitates identification of resources to meet patient healthcare needs Continuous Learning Participates in staff meetings.
Develops and achieves personal and professional goals.
Contributes to the achievement of VIP goals.
Participates in the quality improvement through data collection and documentation.
Communication and Collaboration Communicates and collaborates effectively with all members of the health care team.
Coordinate’s patient care as directed by the MD/provider Uses EHR effectively.
Personal behavior positively influences environment.
Receives feedback in a respectful and positive manner Triages patient/family calls; responds to phone/email patient messages.
Responds to patient questions/concerns/problems.
Refers to immediate supervisor, clinic staff or provider Regular and reliable attendance required All other duties as assigned Assists MD/provider with routine office procedure Pulls patient charts for labs, x-ray reports, consultation letters and other clinical information Assesses reason for visit along with documenting height, weight, temperature, and vital signs Fulfills clerical responsibilities Maintains patient charts and other care documents Prepares diagnostic testing requisitions Sends/receives and accurately routes referral and precertification information Schedule’s appointments Handles physician correspondence Communicates patient needs to MD/provider through accurate use of electronic health record task system.
Ensures cleanliness of exam room equipment, instruments; and keeps exam rooms adequately stocked.
Restocks supplies as needed.
Maintains an organized laboratory (inventory of medical supplies and vaccines) Complies with all OSHA regulations and assists in maintaining regulatory compliance Patient/Family Education Distributes patient family education materials