About The Position

NAMI San Diego & Imperial Counties (National Alliance on Mental Illness) is a nonprofit organization that provides free education, support services, and advocacy to improve the quality of life of everyone affected by mental illnesses. NAMI SD/IC Clubhouses operate under the Clubhouse International Model for psychosocial rehabilitation, with the goal of empowering adults living with mental illness to live vocationally meaningful and socially satisfying lives. Our program provides a uniquely supportive and collaborative Clubhouse setting where Members (program participants) and staff work together to operate all aspects of the organization in an atmosphere built on principles of mutual respect and caring. This job is a short-term, grant-funded project that is expected to end June 30th, 2026.

Requirements

  • High school diploma or GED required. Bachelor's degree in mental health, human resource field, or other related degree, preferred.
  • Completion of Peer Support Specialist training; certification as Medi-Cal Peer Support Specialist in the State of California is required.
  • Self-identified as having lived experience with behavioral health recovery, either as a recipient of these services or as the parent, caregiver or family member of an individual with mental health challenges
  • Ability to establish and maintain supportive relationships with persons of diverse cultural backgrounds.
  • Open and able to appropriately share your own personal experiences navigating the justice system, behavioral health services or experience of homelessness.
  • Professional or personal experience working with individuals with individuals with mental illness and/or substance use disorders and with unhoused populations
  • A strong, positive viewpoint towards mental health is essential
  • Demonstrated ability and desire to work as part of a team
  • Values and supports a workplace that honors the community's unique demographic
  • Encourages an environment that promotes fairness and belonging for all
  • Willingness to support NAMI San Diego & Imperial County mission and values
  • Must have a satisfactory driving record.
  • Able to communicate effectively, verbally and in writing.
  • Proficient in computer software (Microsoft Office, Word, Excel) and web navigation.
  • Demonstrated ability to maintain confidentiality.
  • Reliable and consistent attendance.

Nice To Haves

  • Fluency in English and Spanish preferred.

Responsibilities

  • Support a Work-Ordered Day structure, where members and staff work side-by-side to perform all duties of the Clubhouse.
  • Engage members' participation in Clubhouse work and opportunities, including reception work, food preparation, newsletter production, job development, snack-bar sales, data entry, and more!
  • Manage multiple projects and diverse personalities, while maintaining a positive and energetic attitude throughout the day.
  • Identify and reinforce member strengths and assess for appropriate support.
  • Model a strong dedication to recovery and be willing to share lived experience regarding behavioral health and system navigation.
  • Provide on-site training, assistance, and coverage for members on Transitional Employment Placements within the community.
  • Participate in Clubhouse evening, weekend, and holiday events, and model positive relationship building.
  • Using lived experience, promote self-sufficiency by assisting member to access community resources, including behavioral and physical health care, education, self-help and advocacy, transit, benefits, housing, money management, cultural, faith based, leisure and recreation opportunities.
  • Assist in enrolling individuals in NAMI SD/IC Clubhouse and assist new member within 30 days to identify vocational, educational, social, housing, recreational and health goals, and update member file minimum every six months.
  • Document data entry in ClubHOMS and other in-house tracking systems as needed. This position may be required to complete additional documentation for Medi-Cal billing.
  • Maintain Medi-Cal Peer Support Specialist Certification throughout course of employment.
  • Complete all trainings in a timely manner as required by NAMI SD/IC in accordance with our program contract, including trauma-informed care, recovery language, de-escalation, and motivational interviewing. This may include an out-of-state, two-week comprehensive training on the Clubhouse International Model.
  • Perform other duties as assigned.
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