Change Management Consultant

BDO USA • Oak Brook, IL

1d • $75,000 - $95,000

About The Position

This role will work on a team of user advocates, leading organizational change
management (OCM) efforts for Office 365, infrastructure, data analytics, and
application development projects. This role is accountable for creating and
implementing change management strategies and plans to increase user adoption
and minimize overall business risks. This may include strategic shifts such as
new products and services, evolving growth strategies, and innovative
technology; these all impact a company’s most important asset, their people. Our
company helps our clients with the significant changes essential for success,
offering business-oriented and data-driven solutions to drive transformation
programs and achieve high impact, sustainable business results.

Requirements

• Bachelor’s degree from an accredited university, required
• Two (2) or more years of experience in Change Management, Organizational Development, Learning Solutions, Talent Strategies, Communications and Training Design and Development, User Enablement, or equivalent human capital consulting role required
• Ability to set direction, develop and lead learning while developing strategies that improve user adoption and manage end user expectations required
• Excellent computer skills and proficient in Excel, Word, PowerPoint and Outlook, required

Nice To Haves

• Bachelor’s degree from an accredited university related to Organization Change Management, preferred
• Experience and knowledge with change management principles, methodologies and tools preferred
• Certification in CCMP, CMS, CPCM, AIM or any other Change Management coursework, preferred 
• Experience with Microsoft products to include Office 365 (O365), SharePoint, Data Analytics, CRM or App Dev,
• Successful track record of interacting with entry level employees to senior leaders
• High energy, excellent communication and presentation skills, both verbal and written 
• Excels at operating in a fast-paced technical environment

Responsibilities

• Organizational Impact Assessment:  Assess impact of technology change on the business to formulate the change management strategy, which includes plans and recommendations to improve user adoption and minimize impact on the business
• Culture Change:  Proactively work with project leadership to identify and address resistance and change readiness challenges 
• Team Development:  Plan change management activities and deliverables for hybrid teams including business analysts, client training / communication leads, and delivery consultants and engineers
• Communications Management:  Assess communications needs, channels, and ability to deliver key messages.  Plan, draft and execute marketing, training, support, and feedback communications.  
• Learning and Development:  Assess organizational learning capabilities; Conduct training needs assessment, design curriculum, develop training materials to support business process changes and systems implementation project efforts
• Change Management Adoption:  Create, utilize and enable organizations for ensuring engagement, involvement and ownership of the technology adoption solution and the results to relevant stakeholder groups
• End User and Executive Training:  Lead and facilitate instructor-led and virtual training sessions as well as 1:1 executive training
• Other duties as required

Benefits

• BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team.
• The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits offerings.
• The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
• BDO Total Rewards that encompass so much more than traditional “benefits.”

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level