Change Manager, Workplace Change

BMO • Chicago, IL

1d • $74,000 - $138,000

About The Position

Join the Workplace Change Centre of Excellence (CoE) as a Workplace Change Manager and contribute to elevate the workplace experience for BMO colleagues. We are looking for a versatile, tech-savvy communicator who thrives on creating clear, engaging communications, improving processes and leveraging technology to deliver seamless solutions. In this role, you will: Collaborate with each Project Pillar across Real Estate and Technology to lead change management activities, build communications and presentations throughout projects involving the movement of people, ensuring our leaders, stakeholders and other impacted audiences understand the change and what it will mean for them and their teams. Partner with project team to develop impactful communications and materials that enhance stakeholder engagement throughout Workplace Transitions Leverage your technical skills to design and implement solutions that simplify workflows, close process gaps and enhance efficiency as well as identify opportunities for improvement through your conversations

Requirements

• Experience: 5–7 years in process improvement, communications, and change management, ideally within corporate real estate or large-scale workplace transitions.
• Education: Post-secondary degree in a related field
• Technical Skills: Advanced proficiency in PowerPoint (for compelling presentations), Word (for clear, streamlined communications), Excel, and PowerApps to support process improvement opportunities.
• Communication skills: Exceptional verbal, written, and presentation abilities, able to translate complex ideas into clear, visually engaging narratives.
• Work style: Highly organized, detail-oriented and able to manage multiple priorities while delivering high-quality outputs in fast-paced environment
• Collaboration: strong team player with proven ability to influence and engage diverse stakeholders across multiple groups
• Analytical and problem solving: in-depth ability to identify issues, propose solutions and drive continuous improvement

Nice To Haves

• Design experience is an asset.

Responsibilities

• Communications & Visual Design Leverage CoE templates to develop high quality, tailored and visually engaging content, presentations, visuals and communications that engage stakeholders throughout workplace transition projects
• Build timelines, workback schedules, transition plans, in collaboration with project team
• Serve as trusted communicator, effectively engaging teams and guiding partners through moves and transitions
• Proactively identify emerging issues and risks, adjusting communication strategies and materials to navigate non-routine situations
• Oversee the transition to Business-as-usual, gathering feedback through surveys and stakeholder sessions to inform future project improvements
• Process Optimization & Automation Identify opportunities for improvement and design streamlined workflows through digital tools to improve operational efficiency, supporting our Digital First priority.
• Lead cross-functional efforts to close process gaps and establish best practices to ensure effective implementation
• Consistently refine templates, tools and processes by gathering stakeholder feedback and proactively recommending and implementing enhancements to streamline workflows improve future projects
• Broader work or accountabilities may be assigned as needed

Benefits

• BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
• To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level