Channel Partner Manager

Rev.io•Atlanta, GA

19h

About The Position

Rev.io provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, A/V, security integration, and other related industries. Our modern, cloud-based software delivers the industry’s most complete quote-to-cash experience, enabling our clients to grow their revenue efficiently. Rev.io is an Atlanta-based company with offices in Atlanta and West Virginia. We have more than 21 years in business serving our clients. While we are very experienced in what we do, we are still growing rapidly, and we are looking for exceptional people who are excited to join us on a career-defining journey. In all of our daily work, each of us is guided by our mission, vision and “ACT TOP” values. Our Mission: To help clients grow revenue efficiently. Our Vision: To be the best billing & back-office software company in the world by providing innovative solutions and extraordinary service to our clients and end users. Our ACT TOP Values: Achieving Extraordinary Results: Doing more than expected and pursuing a higher standard of work without compromising your job responsibilities. Caring For Employees, Clients and Community: Demonstrating empathy and concern by helping those who are most in need. Take Responsibility and Act Like An Owner: Being accountable and doing the right thing even when no one is watching. Transparent Leadership: Communicating openly, regardless of title or situation. Opportunity To Make a Positive Difference: Recognizing situations and taking action to produce a better outcome. Passion For Innovation: Enthusiastically finding new solutions to improve efficiency. In a recent national survey, 85% of our employees agreed that Rev.io is a Great Place to Work compared to 57% agreement at comparable US-based companies, Rev.io stands out as a place where team, values and culture combine to create an amazing work environment! About the role: We’re hiring a seasoned Channel Partner Manager to own a portfolio of partners, deepen relationships, and drive joint revenue. You’ll deliver a high‑touch onboarding and enablement experience, co‑sell with partners, and coordinate internally to make it easy for partners to win and retain customers.

Requirements

3–6+ years in Channel/Alliances, Partner Success, or MSP/ISV ecosystem roles (telecom, UCaaS, billing, PSA, or adjacent SaaS a plus).
Proven track record managing a partner book to revenue targets and running QBRs/JBPs.
Strong sales acumen with consultative co‑selling skills across discovery, solutioning, and negotiation.
Excellent program/project management and communication; comfortable presenting to executives and at events.
Proficiency with CRM (Salesforce), partner tools, and dashboards; disciplined with data hygiene.
Ability to travel 15–25% across North America.

Nice To Haves

Experience launching marketplace listings or partnering with ISVs.
Familiar with MSP channel motions, residual commissions, and white‑label programs.
Built partner playbooks, certification paths, or community programs.

Responsibilities

Own a partner book of business; act as day‑to‑day point of contact and trusted advisor.
Onboard new partners with a personalized, white‑glove experience; deliver enablement plans and accelerate time‑to‑first deal.
Drive pipeline and revenue: run joint planning, co‑sell active opportunities, manage partner introductions/registrations, and forecast partner‑sourced ARR.
Run QBRs and joint business plans that set targets, campaigns, and enablement milestones; track progress and close gaps.
Enablement & co‑marketing: coordinate webinars, product updates, case studies, and co‑brandable materials.
Community engagement: activate partners in community channels; surface FAQs, gather feedback, and highlight wins.
Data quality & reporting: maintain clean partner profiles, tiers, pipeline, and attribution in CRM; prepare weekly dashboards.
Cross‑functional orchestration: align with Sales, CS, Support, Product, and Finance on partner needs, escalations, and commissions.
Event support: recruit partners and coordinate meetings for industry conferences and company events.
Operational excellence: document processes, SLAs, and playbooks; suggest automation to streamline registrations, onboarding, and renewals.

Benefits

Generous HSA employer contribution
401k with generous company match and immediate vesting
Unlimited PTO
Paid Parental Leave
Company paid for life and disability insurance
Monthly tech reimbursement
Monthly fitness reimbursement
Education and development stipend
Time off to volunteer at the organization of your choice, as well as company-level volunteer opportunities
Clear and documented career path for your position
True open-door policy with opportunities to give feedback to leadership on a continual basis through 1:1 sessions multiple times per year