Cheese Sales Manager

Harmons•Draper, UT

1d•Onsite

About The Position

GENERAL PURPOSE: The purpose of this position is to sell Harmons’ specialty cheese items by giving remarkable customer service and ensuring the department maintains quality standards and profitability. This person will maintain product levels of all products in the specialty cheese department. This person will have a passion for cheese and the ability to share that passion with our associates and customers. This person will train and mentor all cheese associates and know all aspects of the department. This person will also determine production and inventory levels for the specialty cheese department. ESSENTIAL DUTIES & RESPONSIBILITIES: Follows established departmental and store policies and procedures Ensures the quality and freshness of all products and services the specialty cheese department provides Ensures the department is cleaned and sanitized daily and meets the company standards for appearance Responsible for maintaining the appropriate product assortment and inventory levels for the department Confirms pricing accuracy and signage for all products, paying particular attention to ad items Delivers excellent customer service to all customers Orders product, creates production sheets to meet needs based on past and projected sales Cuts, wraps, shreds, and packages all types of cheeses for presentation and sale in the specialty cheese department and leads others to maintain the same standards Samples cheeses to customers and sells cheeses and products Makes fresh mozzarella, parmesan crisps, and other production items. Stocks and sets up olive bar and oil station Determines how much of each cheese should be pre-cut and packaged Responsible for inventory and ordering for the department Slices meats and cheeses to order, provides product suggestions, and assists customers with special orders Communicates openly and frequently with Store Director, Director of Specialty Cheese, and other support staff Ensures company standards for safety, sanitation, service, and productivity are maintained Teaches, mentors, and educates associates to help them be successful members of the team Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement; assesses associate performance and influences promotion, discipline, etc. Promptly addresses and resolves associates' concerns and/or grievances Writes the cheese department schedule to ensure coverage and meet labor goals Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent Quarterly inventory of all specialty cheese department products MARGINIAL DUTIES & RESPONSIBILITIES: Performs other job-related duties as assigned. NATURE OF WORK CONTACTS: Consistent and daily interaction with store associates Consistent and daily interaction with customers TRAINING & QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Desired knowledge, skills, and abilities: A high school diploma or GED required; one year of restaurant or cheesemonger experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities: Current Food Handler’s Permit Must have the ability and willingness to learn about cheese, pairings, and cooking techniques Must enjoy working with and handling cheese products Should have a passion for preparing, cooking, and eating food particularly cheese items Ability to read and follow a recipe Ability to interpret policies and procedures Excellent organization and planning skills Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with and manage diverse groups of people Ability to professionally and appropriately handle conflict Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team Required to make logical, significant decisions using general, recognized skills and techniques Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively Ability to work weekends, evenings, and holidays PHYSICAL/SENSORY DEMANDS: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to hot, cold, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.

Requirements

A high school diploma or GED required; one year of restaurant or cheesemonger experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:
Current Food Handler’s Permit
Must have the ability and willingness to learn about cheese, pairings, and cooking techniques
Must enjoy working with and handling cheese products
Should have a passion for preparing, cooking, and eating food particularly cheese items
Ability to read and follow a recipe
Ability to interpret policies and procedures
Excellent organization and planning skills
Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with and manage diverse groups of people
Ability to professionally and appropriately handle conflict
Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
Required to make logical, significant decisions using general, recognized skills and techniques
Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
Ability to work weekends, evenings, and holidays

Responsibilities

Follows established departmental and store policies and procedures
Ensures the quality and freshness of all products and services the specialty cheese department provides
Ensures the department is cleaned and sanitized daily and meets the company standards for appearance
Responsible for maintaining the appropriate product assortment and inventory levels for the department
Confirms pricing accuracy and signage for all products, paying particular attention to ad items
Delivers excellent customer service to all customers
Orders product, creates production sheets to meet needs based on past and projected sales
Cuts, wraps, shreds, and packages all types of cheeses for presentation and sale in the specialty cheese department and leads others to maintain the same standards
Samples cheeses to customers and sells cheeses and products
Makes fresh mozzarella, parmesan crisps, and other production items.
Stocks and sets up olive bar and oil station
Determines how much of each cheese should be pre-cut and packaged
Responsible for inventory and ordering for the department
Slices meats and cheeses to order, provides product suggestions, and assists customers with special orders
Communicates openly and frequently with Store Director, Director of Specialty Cheese, and other support staff
Ensures company standards for safety, sanitation, service, and productivity are maintained
Teaches, mentors, and educates associates to help them be successful members of the team
Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement; assesses associate performance and influences promotion, discipline, etc.
Promptly addresses and resolves associates' concerns and/or grievances
Writes the cheese department schedule to ensure coverage and meet labor goals
Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
Quarterly inventory of all specialty cheese department products