Chief Information Officer (CIO)
About The Position
At Harbor’s Edge, a five-star, resort-style Continuing Care Retirement Community on the scenic Elizabeth River in Norfolk, excellence is our standard. Recognized as a 2025 “Best” Senior Living Community by U.S. News & World Report, we foster a culture where team members are valued, supported, and empowered to grow. We are seeking a full-time Chief Information Officer (CIO) to lead all technology initiatives across our senior living and corporate operations. Reporting to the Chief Financial & Operations Officer (CFOO), the CIO will ensure technology strategies drive operational efficiency, financial performance, regulatory compliance, and superior resident care.
Requirements
- Develop and execute IT strategy aligned with operational and financial goals.
- Oversee enterprise IT infrastructure, networks, cloud services, and end-user support across corporate offices and communities.
- Implement and optimize senior living technology platforms, including Electronic Health Records (EHR), resident management, medication management, and nurse call systems.
- Ensure compliance with healthcare privacy and security regulations (e.g. HIPAA).
- Establish cybersecurity policies, risk management procedures, and incident response protocols.
- Develop data governance standards and provide operational, clinical, and financial analytics.
- Manage relationships with technology vendors and software partners.
- Develop and oversee the IT budget in collaboration with the CFOO.
- Lead, mentor, and grow the IT team, promoting service, accountability, and continuous improvement.
- Support technology initiatives enhancing resident safety, staff productivity, and operational efficiency.
Responsibilities
- Develop and execute IT strategy aligned with operational and financial goals.
- Oversee enterprise IT infrastructure, networks, cloud services, and end-user support across corporate offices and communities.
- Implement and optimize senior living technology platforms, including Electronic Health Records (EHR), resident management, medication management, and nurse call systems.
- Ensure compliance with healthcare privacy and security regulations (e.g. HIPAA).
- Establish cybersecurity policies, risk management procedures, and incident response protocols.
- Develop data governance standards and provide operational, clinical, and financial analytics.
- Manage relationships with technology vendors and software partners.
- Develop and oversee the IT budget in collaboration with the CFOO.
- Lead, mentor, and grow the IT team, promoting service, accountability, and continuous improvement.
- Support technology initiatives enhancing resident safety, staff productivity, and operational efficiency.
Benefits
- Medical/Dental/Vision Insurance
- Paid Time Off + Six Paid Holidays
- 403(b) Retirement Savings Plan w/ Employer Contribution
- Employer Paid - Basic Life & AD&D Insurance
- Employer Paid - Short-term and Long-term Insurance
- College Tuition Reimbursement
- Employer Paid - Certification Training
- Employee Assistance Program (EAP)
- Legal Resources & Identity Protection Plan
- Benefit offerings vary according to employment status.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
