Chief of Staff Senior Associate

DTCC • Jersey City, NJ

8d • Hybrid

About The Position

The Associate, Chief of Staff sits at the center of the Clearing and Securities Services (CSS) leadership team, supporting strategy development, tracking business priorities, and helping drive day-to-day operations of the CSS President and department. You will be a key contributor to materials that go to both the DTCC Executive Committee and Board, a coordinator of cross-functional initiatives, and a trusted resource for the CSS President's office. This role is designed for someone who is equally comfortable building a presentation, running down an action item, synthesizing a complex business topic, and jumping into the next new challenge, all in the same week.

Requirements

• 3-5 years of professional experience in financial services, financial market infrastructure, consulting, or a related field
• Bachelor's degree preferred or equivalent experience.
• Demonstrated ability to manage multiple workstreams simultaneously with strong attention to detail and follow-through
• Strong written and verbal communication skills — you can distill complex ideas into clear, concise content for senior audiences
• Highly organized and process-oriented, with an instinct for bringing structure to ambiguous situations
• Proven ability to work independently and take initiative without waiting to be told what to do
• Exposure to financial market infrastructure, capital markets, post-trade services, or securities operations
• Experience supporting senior executives or operating in a fast-paced, high-visibility environment
• Familiarity with program or project management frameworks; ability to track complex, multi-party workstreams
• Analytical mindset — comfortable synthesizing data, research, or competing inputs into a cohesive narrative or recommendation
• Leverages AI tools to enhance productivity and quality in the creation of presentations, briefing materials, analyses, and written communications, ensuring outputs meet executive, board, and regulatory standards

Responsibilities

• Support the preparation of board materials, executive briefings, and leadership presentations through sourcing content, organizing inputs, and ensuring accuracy and strategic alignment
• Track and manage follow-ups from CSS leadership meetings, ensuring action items are closed and cross-functional owners are accountable
• Assist in coordinating CSS priorities across business areas, including strategy development, enterprise goal-setting, and budget and operational planning cycles
• Contribute to internal communications that articulate CSS goals, initiatives, and decisions to stakeholders across the organization
• Help coordinate content for external engagements, including client conferences, press opportunities, and Town Halls, in partnership with Marketing and Communications teams
• Conduct research and synthesize information on business topics, competitive dynamics, and industry trends to support the CSS leadership team
• Build relationships with cross-functional partners and serve as a reliable, proactive point of contact for the CSS President's office
• Proactively identify gaps, inefficiencies, or emerging risks in business operations and bring them to the attention of senior leadership with proposed solutions
• Support a variety of ad hoc projects and special initiatives — no two days will look the same

Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level