Chief of Staff to the CRO

Via•New York, NY

12h•$200,000 - $450,000

About The Position

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As Chief of Staff to the CRO, you'll be a strategic partner and operator at the center of Via's commercial organization. You'll own high-stakes projects, represent Via externally, and work shoulder-to-shoulder with senior commercial leaders to drive growth. This isn't a behind-the-scenes role: you'll be in the field, in the room, and in the details.

Requirements

A strategic operator: you combine analytical rigor with a bias for action — you've moved from "the deck" to "the doing"
A natural leader: commercial teams want to work with you and for you; you lead through influence and, when needed, direct management
A savvy communicator: you calibrate tone instinctively and handle sensitive internal and external conversations with care
An experienced navigator: you've worked complex deals or partnerships, created value for both sides, and know how to get to close
Comfortable with ambiguity: you thrive when the path isn't clear and take ownership without waiting for permission
8–12+ years of experience, with a background in consulting, commercial strategy, deal-making, or revenue leadership

Responsibilities

Partner directly with the CRO to set and execute strategic priorities across the commercial organization
Represent Via externally with customers and strategic partners, including in complex negotiations
Lead cross-functional projects with high visibility and direct business impact — from scoping through execution
Test new commercial and go-to-market strategies in the field alongside Via's sales teams, translating learnings into scalable playbooks
Identify and drive improvements in revenue operations that impact growth and profitability
Build and lead a small team as scope expands