CHILD SUPPORT SPECIALIST II (SPANISH SPEAKING)

State of Illinois•Chicago, IL

13d•$5,637 - $8,026

About The Position

The Department of Healthcare and Family Services, Division of Child Support Services is seeking to hire a highly qualified and motivated Spanish speaking professional to join our Southern Region/Team J in the role of Child Support Specialist II. This position will perform complex professional analysis related to child support accounts including interviews applicants and/or reviews Uniform Interstate Family Support Act (UIFSA), initiates legal pleadings for transmittal to the Office of the Attorney General and other legal representatives, travels to various states to retrieve pertinent information for child support cases. The ability to translate information into and conducts interviews in Spanish for non-English speaking people is imperative. The ideal candidate will have excellent mathematics, communication, organizational, and analytical skills to be successful in performing the operations of the CSSII for the Southern Region/Team J while maintaining working relationships with other professional governmental organizations. HFS values employees with different backgrounds, life experiences, and talents. Employees receive a robust benefit package including:

Requirements

Requires two (2) years of Child Support Specialist I experience
Requires extensive knowledge of court and administrative practices related to parentage and child support
Requires extensive experience in applying analytical tools to assess a child support case
Requires ability to speak, read and write Spanish at a colloquial skill level
Requires the ability to pass a national background check prior to employment due to accessing confidential federal tax information
Requires the ability to utilize and maintain state issued equipment such as a laptop
Requires ability to travel in the performance of duties, with overnight stays as appropriate
Requires ability to utilize the Spanish language in the performance of all duties
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

Responsibilities

Interviews applicants and/or reviews Uniform Interstate Family Support Act (UIFSA) petitions received from other IV-D agencies/ jurisdictions for public assistance and non-assistance custodial parents (CPs) to establish, modify, and enforce financial and medical support obligations of legal non-custodial parents (NCPs) and/or putative fathers
Initiates legal pleadings for transmittal to the Office of the Attorney General and other legal representatives and/or initiates administrative orders for filing/establishing a support or paternity action
Interviews absent parents, putative fathers, and spouses
Serves as liaison to and develops working relationships with the Attorney General, other legal representatives, other jurisdictions, employers, and the community
Interprets family support policies, rules, and procedures for staff, clients, absent parents, and legal representatives and monitors implementation to ensure federal regulations are met
Translates information into and conducts interviews in Spanish for non-English speaking people
Assists regional and central office support staff in making limited field investigations to locate employers, absent parents, or putative fathers when leads indicate they are working/residing in the area and in locating absent parents whose addresses are unknown
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Benefits

Monday-Friday work schedule
Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
Health, Life, Vision, and Dental Insurance
Pension Plan
Paid Parental Leave
Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
Employees earn (12) paid Sick Days annually.
New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
Employees earn (3) paid Personal Days annually.
(13-14) paid holidays annually (based on start date)