Children's Case Manager

Aroostook Mental Health Services, Inc.•Caribou, ME

17h

About The Position

The Children’s Behavioral Health Home (BHH) Coordinator / Targeted Case Manager is responsible for overseeing and coordinating comprehensive care services for children and families with behavioral health needs. This full-time (4 out of 5 days per week) role blends direct client support with care coordination, documentation, advocacy, and collaboration with multidisciplinary teams to ensure high-quality, person-centered care. The ideal candidate is compassionate, organized, and skilled at engaging children and families — including those who may be hard to reach or hard to engage — while navigating complex systems of care.

Requirements

The position requires a bachelor’s degree with a specialization in psychology, mental health, human services, behavioral health, behavioral sciences, social work, human development, special education, counseling, rehabilitation, sociology, nursing, or a closely related field.
OR have a bachelor’s degree from an accredited four (4) year educational institution in an unrelated field and at least one (1) year of full-time equivalent relevant human services experience.
Must complete the Child and Adolescent Needs and Strengths (CANS) assessment tool and pass the exam annually.
Must possess a valid driver’s license and reliable transportation.

Responsibilities

Establish and maintain therapeutic relationships with clients and families consistent with program philosophy and values
Develop individualized treatment plans in collaboration with families, guardians, and service providers
Monitor and update treatment plans to reflect changing needs
Prepare comprehensive treatment plans, quarterly updates, discharge plans, and required documentation
Support families in identifying goals and coordinating services for their children
Provide integrated case management by assessing strengths and needs, coordinating services, and monitoring progress
Lead treatment teams and facilitate quarterly treatment team meetings (or as clinically indicated)
Participate in safety planning and crisis intervention; provide enhanced access during evenings and weekends as needed
Ensure compliance with all regulatory, program, and documentation standards
Collaborate with community partners including mental health providers, hospitals, residential facilities, schools, and social service agencies
Educate families about behavioral health resources and community supports
Ensure timely access to services for all referrals
Advocate for children and families within education, healthcare, and social service systems
Attend weekly BHH team meetings and monthly staff meetings
Participate in clinical reviews and professional development opportunities
Maintain productivity expectations and assist with program development initiatives
Maintain confidentiality of client and agency information
Foster a welcoming, inclusive environment for individuals seeking services
Work effectively with individuals from diverse backgrounds and abilities
Demonstrate flexibility to meet client and organizational needs, including occasional overtime