Childrens Services Coordinator

LIFEMOVES•San Jose, CA

3d•$26 - $39•Onsite

About The Position

LifeMoves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs , LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach. POSITION PURPOSE LifeMoves | MVP Santa Clara County provides interim supportive housing in San Jose to 97 families. During their stay, clients participate in holistic services tailored to each household’s unique needs and goals. Clients receive support to build self-sufficiency and return to housing stability. The team supports clients with children's supportive services, employment, housing, benefits, physical and behavioral health through case management, workshops, and connection to specialized resources. The Motel Voucher Program Santa Clara County (MVP SCC) Children Services Coordinator plays a key role in supporting people moving toward safe, stable housing and greater self-sufficiency. This position provides case management services, life skills support, and resource connections. They work in partnership with clients to set goals, celebrate progress, and overcome challenges. Using a trauma-informed and strengths-based approach, this position builds trust and respect, making sure clients feel heard, valued, and supported throughout their journey. Key responsibilities include supporting clients by connecting them to services, building support networks, facilitating groups and activities, advocating for equitable access, and providing crisis intervention when needed. Beyond working directly with clients, this role may help to improve the overall program by sharing ideas, identifying service gaps, and helping strengthen community relationships. This role maintains clear documentation, contributes to program planning and reporting, and models professional, ethical behavior and works closely with their teammates to provide high-quality, coordinated care. Through their efforts, staff empower clients to grow their strengths, reach their goals, and build a better future. The Children's Services Coordinator reports to their site Program Director and receives support from the Education and Specialized Services Team. This role creates a safe, fun, and educational environment for children and adolescents staying at the site. They help monitor the environment, respond to client needs, and ensure that all program rules are followed with fairness and respect. They lead programs to support school success, emotional growth, and social skills. The CSC works with parents, schools, and community partners to connect families to needed resources and create a positive experience for every child. Additionally this role plays a large role in the support of summer camp at their site. The role is expected to maintain a flexible schedule, including availability for at least two evenings per week to meet children and program needs.

Requirements

Associate's Degree in related field preferred; or High School Diploma/GED with 2-5 years of equivalent experience in related field. Related fields may include direct involvement in peer advocacy, community outreach, housing services or roles within the homelessness services field.
Willingness and ability to work with people from all backgrounds with care, respect, and empathy.
Understands and is committed to learning about, diversity, equity, inclusion, and belonging (DEIB) practices.
Demonstrates radical hospitality by welcoming everyone with kindness, respect, and non-judgment.
Manage stress and emotions professionally, remaining calm and supportive even under pressure.
Understands and practices de-escalation techniques to support safety and positive client outcomes.
Open to feedback, asks questions, and shows a strong growth mindset focused on continuous learning.
Curious and motivated to learn about trauma-informed care, crisis support, and harm reduction practices.
Work well both independently and as part of a collaborative team.
Follows directions, communicates clearly, and seeks help or clarification when needed.
Maintains clear, unbiased, and professional documentation and communication.
Demonstrate organizational skills and attention to detail to support smooth daily operations.
Shows initiative, takes responsibility for tasks, and engages actively with clients, coworkers, and community partners.
Comfortable using basic technology, including phone and messaging systems, email, Microsoft Word, Excel, and databases to complete administrative tasks and case management, reporting, and tracking outcomes.

Responsibilities

Assist clients by scheduling appointments, arranging transportation, and accompanying them to appointments as needed.
Coordinate closely with the health care team to understand and support client physical and behavioral health needs.
Assist clients by scheduling medical appointments, arranging transportation, and accompanying them to appointments as needed.
Facilitate client-centered groups, workshops, or education sessions to build skills and confidence.
Participate in site maintenance tasks including but not limited to inspections, unit checks, coordinating unit needs, furniture requests, and donation management.
Assist the site as needed with daily program operations support including but not limited to maintaining living spaces, inspections, cleaning needs, and operations coverage to ensure a safe and smooth-running facility.
Serve as a liaison between LifeMoves and community partners by building strong relationships, connecting clients to needed resources and services, and educating the community on client needs and trauma-informed care.
Coordinate with relevant public partners, for example probation officers, Veterans Affairs, Adult Protective Services (APS), Child Protective Services (CPS) and city, state, and federal agencies, to support client needs and program goals.
Advocate for client rights and reduce stigma around homelessness and mental health challenges.
Advocate for clients' needs and strengths when working with partners, landlords, employers, and other agencies.
Maintain accurate and up-to-date client records, case notes, reports, and program data in line with agency standards and confidentiality laws utilizing Homeless Management Information System (HMIS) and the LifeMoves internal client management system
Track client progress, program outcomes, housing placements, employment and learning successes, and community partnerships.
Provide crisis intervention and make referrals to appropriate services when needed.
The role is expected to maintain a flexible schedule, including availability for at least two evenings per week to meet children and program needs.