Consumer Identity & Access Management (CIAM) Engineer II

Texas Health Resources • Arlington, TX

20h • Remote

About The Position

CIAM Engineer II – Consumer Salesforce
Bring your passion to Texas Health so we are Better + Together

Work location: Texas Health Resources, Remote – Must reside in Texas or be willing to relocate. Required to attend in person meetings at corporate office in Arlington.
Work hours: Full Time Days Monday through Friday 8:00am – 5:00pm for 40 hours per week.
Consumer Salesforce highlights:
· Innovative, collaborative, and fast-paced environment
· Opportunities to learn and advance in roles
· Supportive and transparent leadership
· Work from home life balance
· Inclusive and supportive team attitude

Here’s What You Need
Education
· Bachelor's Degree Computer Science, Information Technology, Business Administration; 4 Years relevant work experience in lieu of a degree (Required)
Experience
· 3 Years Identity and Access Management technologies; to include 1 year in CIAM administration (Required)
What You Will Do
Operational support and delivery
· Accountable to ensure implementations are properly promoted to production environment.
· Accountable for the upgrades and processes to ensure high reliability implementation of such upgrades.
· Accountable to comply with all THR Security tasks for the platform.
· Accountable to prioritize all work appropriately to maintain operational effectiveness and efficiency.
· Be available as needed, to support after-hours incidents, problems, outages, etc. that affect the CIAM platform.
· Responsible for other applications as assigned.
· Integration testing for development and releases.
Daily activities
· Provides overall CIAM technical Administrator expertise and managing various CIAM environments.
· Collaborating with the stakeholders, Administrators, Engineers, and Architects.
· Develops data integration, migration, and deployment strategies.
· Participates in Proof of Concepts and technical solutioning.
· Maintains accountability for technical functionality.
· Collaborates with other ITS technical leaders and provides technical and administrative guidance for various existing and planned CIAM applications and service delivery including platforms, middleware, 3rd party services, and databases.
· Provides overall systems Administrator expertise to relate to and build upon existing environments.
· Supports product lifecycle from business discussions through test/deploy as it relates to requirement refinement and technical design of business needs.
· Conducts defect and root cause analysis.
· Proactively identifies, addresses, and escalates (if needed) when solutions are overly- complex or will compromise supportability and scalability.
· Defines metrics and reports on performance indicators and risk factors of our CIAM Platform
· Ensures compliance with privacy policies, security audits, and certifications and enforces these controls.
· Develops code to support ongoing continuous service delivery.
· Assists in developing CIAM testing strategies related to the technical components.
Planning and Administrative Skills
· Participates in a fast-paced agile scrum team.
· Participates in the evolution of team best practices, standards and policies.
· Works largely self-directed, with only guidance from leadership.
· Responds to customer issues in a timely manner.
· Assists in the installation of release plans, as needed.
· Assists in communications with customers, project team and vendors in a timely manner and escalates issues and risks independently.
· Monitors work progress, informing team leaders, team managers and/or customers of project status, problems or obstacles and workload issues in a timely manner.
· Provides timely and accurate status reports.
· Enters work time appropriately and on time into the ITS application systems.
Additional perks of being a Texas Health CIAM Engineer
· Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
· Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
· Strong Unit Based Council (UBC).
· A supportive, team environment with outstanding opportunities for growth.
· Learn more about our culture, benefits, and recent awards.
Do you still have questions or concerns? Feel free to email your questions to [e-mail].
#LI-JL1

Requirements

• Bachelor's Degree Computer Science, Information Technology, Business Administration; 4 Years relevant work experience in lieu of a degree (Required)
• 3 Years Identity and Access Management technologies; to include 1 year in CIAM administration (Required)

Responsibilities

• Accountable to ensure implementations are properly promoted to production environment.
• Accountable for the upgrades and processes to ensure high reliability implementation of such upgrades.
• Accountable to comply with all THR Security tasks for the platform.
• Accountable to prioritize all work appropriately to maintain operational effectiveness and efficiency.
• Be available as needed, to support after-hours incidents, problems, outages, etc. that affect the CIAM platform.
• Responsible for other applications as assigned.
• Integration testing for development and releases.
• Provides overall CIAM technical Administrator expertise and managing various CIAM environments.
• Collaborating with the stakeholders, Administrators, Engineers, and Architects.
• Develops data integration, migration, and deployment strategies.
• Participates in Proof of Concepts and technical solutioning.
• Maintains accountability for technical functionality.
• Collaborates with other ITS technical leaders and provides technical and administrative guidance for various existing and planned CIAM applications and service delivery including platforms, middleware, 3rd party services, and databases.
• Provides overall systems Administrator expertise to relate to and build upon existing environments.
• Supports product lifecycle from business discussions through test/deploy as it relates to requirement refinement and technical design of business needs.
• Conducts defect and root cause analysis.
• Proactively identifies, addresses, and escalates (if needed) when solutions are overly- complex or will compromise supportability and scalability.
• Defines metrics and reports on performance indicators and risk factors of our CIAM Platform
• Ensures compliance with privacy policies, security audits, and certifications and enforces these controls.
• Develops code to support ongoing continuous service delivery.
• Assists in developing CIAM testing strategies related to the technical components.
• Participates in a fast-paced agile scrum team.
• Participates in the evolution of team best practices, standards and policies.
• Works largely self-directed, with only guidance from leadership.
• Responds to customer issues in a timely manner.
• Assists in the installation of release plans, as needed.
• Assists in communications with customers, project team and vendors in a timely manner and escalates issues and risks independently.
• Monitors work progress, informing team leaders, team managers and/or customers of project status, problems or obstacles and workload issues in a timely manner.
• Provides timely and accurate status reports.
• Enters work time appropriately and on time into the ITS application systems.

Benefits

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level