Cisco Voice Engineer

Morris Technology Solutions • Oklahoma City, OK

1d • Hybrid

About The Position

Morris Technology Solutions (MTS) is seeking a highly skilled Cisco Voice Engineer with CUCM design and implementation expertise to support a healthcare infrastructure project. This is a high-impact, hybrid role focused on the design, maintenance, and architecture of Cisco-based voice systems, including Call Manager (CUCM) and associated telephony infrastructure.

Requirements

• 5+ years of hands-on experience supporting Cisco voice environments.
• Proven experience in CUCM (Cisco Unified Communications Manager) design and deployment (Required).
• Strong understanding of dial plans, SIP trunking, gateways, QoS, and H.323/SIP protocols.
• Relevant Cisco certification required (e.g. CCNP Collaboration or equivalent).
• Excellent communication and troubleshooting skills.
• Ability to travel on-site (roughly 30%) as needed.
• Candidates must be comfortable working in a healthcare setting.
• Compliance with general hospital onboarding policies (e.g., immunizations, screenings) is

Nice To Haves

• Previous experience working in a hospital or healthcare IT environment is strongly preferred.

Responsibilities

• Lead the design, architecture, implementation, and ongoing support of Cisco Voice (CUCM) systems.
• Collaborate with network teams to ensure QoS and system interoperability within hospital systems.
• Conduct site surveys, assessments, and system upgrades where necessary.
• Document configurations and procedures to support long-term maintenance.
• Troubleshoot call routing, device registration, and dial plan issues.
• Support cutovers, escalations, and post-deployment testing.
• Coordinate closely with hospital IT teams and vendors to ensure compliance and uptime.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees