Claim Assistant

Ccmsi • Oklahoma City, OK

1d • $24

About The Position

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations.
We are a certified Great Place to Work® , and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.
Job Summary
The Claim Assistant provides administrative support for a dedicated account handling Oklahoma workers’ compensation claims . This role is critical in ensuring timely file setup, accurate documentation, and dependable support for the adjusting team.

Requirements

• Associate Degree or two (2) years of related business experience
• Strong written and verbal communication skills
• Computer literacy and proficiency with Microsoft Office (Word, Excel, Outlook)
• Strong organizational skills and ability to prioritize tasks
• Reliability and consistent attendance within client service hours
• Ability to maintain confidentiality and handle sensitive information

Nice To Haves

• Prior experience in insurance, workers’ compensation, claims, or administrative support
• Knowledge of medical terminology
• Customer service or call-handling experience
• Ability to multi‑task in a fast-paced environment

Responsibilities

• Send out light‑duty letters and required claim correspondence.
• Enter new claims into the claims system with complete and accurate data.
• Provide administrative and clerical support to adjusters and client service teams.
• Maintain claim documentation, filing, and electronic record organization.
• Answer and route incoming calls; return provider or stakeholder calls as appropriate.
• Manage task queues, follow up on outstanding items, and maintain accurate diary entries.
• Summarize and upload documentation, correspondence, and medical records as directed.
• Assist with claim file setup and initial processing steps for new losses.
• Support the team in meeting client service standards and requirements.

Benefits

• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
• Comprehensive benefits : Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans : 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth : Internal training and advancement opportunities
• Culture : A supportive, team-based work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree