Claims Administrator (Temporary – 6 Months)

Athens Services•Sun Valley, NV

21h•$30 - $32

About The Position

This is a temporary position for up to six (6) months, with the possibility of conversion to a permanent role. This position does not include benefits. Position Summary: This new role will optimize the growth of the Claims Department. Emphasis in Subrogation, Auto, Workers Comp, and General Liability. Detailed oriented and eager to learn. Candidate will assist with all Company claims related events, contacting involved parties within established timelines through telephone and written communication. Review investigation reports, claims set-up, negotiations, arranging repairs, payment processing, and seeking actions to prevent a reoccurrence and claim resolution. Assists with the development and strength of the Claims Department. Job Description Essential Job Functions: Develop and administer all Company subrogation Connect with Maintenance Dept, Body Shops for estimates Contribute identifying trends, repeat damages, high risk accounts and potential fraudulent claims Review all incident Claims reports for accuracy, and completion Data entry and management of claims software (currently used MDI Claims 360 Manager) Process all claims payments in WD Process letters with liability decisions for claimants & customers Make contact with vendors, claimants, customers, employees and/or witnesses to further the investigation findings Secure necessary documentation to facilitate timely loss adjustments Identify and challenge questionable liability claims while involving the Director of Claims in its process Manages and closes claims by providing reasonable repairs and payments in a timely manner Enters activity notes and effective diaries in claims software Generates monthly risk reports Uses effective reasoning, analysis, and decision making skills Establishes strong relationships with Operations, Sales, Shop, and Accounting departments Actively participate in regularly scheduled meetings Recommends training and improvement activities needed to meet established goals Assist conducting Incident Investigation Training for Supervisors and Operations Protects the confidentiality of our claims records Able to navigate in a professional manner, unsatisfied claimants & customers

Requirements

High School Diploma or G.E.D. equivalent
Advanced knowledge of Microsoft Office applications
Analytical and interpretive skills through Excel data analysis
Ability to communicate effectively, professionally and clearly, both orally and in writing
Ability to interface and work effectively with all staff levels
Time management skills, organizational skills and ability to prioritize tasks
Ability to work in a team environment
Travels as needed
Performs other duties as assigned

Responsibilities

Develop and administer all Company subrogation
Connect with Maintenance Dept, Body Shops for estimates
Contribute identifying trends, repeat damages, high risk accounts and potential fraudulent claims
Review all incident Claims reports for accuracy, and completion
Data entry and management of claims software (currently used MDI Claims 360 Manager)
Process all claims payments in WD
Process letters with liability decisions for claimants & customers
Make contact with vendors, claimants, customers, employees and/or witnesses to further the investigation findings
Secure necessary documentation to facilitate timely loss adjustments
Identify and challenge questionable liability claims while involving the Director of Claims in its process
Manages and closes claims by providing reasonable repairs and payments in a timely manner
Enters activity notes and effective diaries in claims software
Generates monthly risk reports
Uses effective reasoning, analysis, and decision making skills
Establishes strong relationships with Operations, Sales, Shop, and Accounting departments
Actively participate in regularly scheduled meetings
Recommends training and improvement activities needed to meet established goals
Assist conducting Incident Investigation Training for Supervisors and Operations
Protects the confidentiality of our claims records
Able to navigate in a professional manner, unsatisfied claimants & customers