Claims Analyst

Valon Mortgage

6d

About The Position

The Claims Analyst completes all tasks associated with the preparation, filing, and reimbursement of claims filed with Freddie Mac, Fannie Mae, PMI, FHA, VA, and RHS. The claim reimbursement process includes compiling the documentation and information needed to prepare the claim and determining the allowable expenses that can be claimed based on the investor/insurer guidelines. All claims are prepared and filed in specific internal, investor, and government applications. This role is responsible for analyzing funds advanced on a mortgage and determining what can be reimbursed by Freddie Mac, Fannie Mae, FHA, VA, and RHS. This position requires the application of various complex methods, procedures, and knowledge of the business unit’s product(s) and understanding of corporate and escrow advances. Qualified candidates will need to have broad knowledge of general loan servicing functions and strong knowledge of all areas of default. As part of the role, you will learn and understand Valon’s servicing system as it relates to the position, to provide meaningful feedback to our product and engineering team.

Requirements

• Minimum 2 years of experience preparing and filing FHA conveyance and claims
• Expert knowledge of analyzing documentation/invoices to determine claimable expenses
• Demonstrated experience preparing FHA conveyance (Part A) and claims (Part B,C,D,E)
• Strong analytical and problem-solving skills.
• Excellent organization skills
• Excellent interpersonal skills, including both written and verbal communication
• Strong knowledge of claims application, FHA Catalyst, and FHA connectionMinimum
• Education requirement: High school diploma or GED equivalent required

Nice To Haves

• Minimum of 2+ years of experience in preparing and filing Fannie Mae, Freddie Mac, FHA, VA, and USDA claims.
• Strong proficiency in Excel
• Strong knowledge of investor/insurer default and claim filing requirements, including Freddie Mac, FNMA, MI, FHA, VA, and RHS.
• In-depth understanding of claims and expense reimbursement logic.
• Excellent time management skills for project management

Responsibilities

• Compiles and prepares a claims package, including all invoices and documents needed to prepare the claim.
• Identifies and escalates any missing documents and/or invoices needed to support all corporate and escrow advances.
• Prepare and file the claim accurately within the correct internal/investor/government system to request reimbursement.
• Respond to and resolve all suspended claims, including investor/insurer requests for information/documentation timely.
• Reconcile claim funds and expenses written off to ensure all claimable amounts have been filed
• Escalate to claims management all problems involving claims that are at risk of being denied/curtailed, or cannot be filed timely.
• Work to provide user feedback on current systems to the product and engineering team.
• Other duties as assigned.

Benefits

• Compensation: competitive salary and 401 (k) plan
• Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
• Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
• Grow together: Company-wide orientation for you to successfully onboard and other learning & development opportunities, including regular review cycles that feature 360-degree feedback
• Generous time off: 17 days paid time off, sick days, and 11 company holidays
• Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid, so you can focus your energy on your newest addition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED